Privacy

This privacy policy discloses the privacy practices for www.cloudcommunications.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and SharingWe are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over InformationYou may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

SecurityWe take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

LinksThis web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Privacy Statement Addendum (May 2018)

At CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES operate.

This Privacy Statement describes CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES’s general privacy practices that apply to personal information we collect, use and share about consumers and other individuals within our clients, business partners, supplier and other organizations with which CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES have or contemplates a business relationship.

Why and how we collect and use your personal information

We may collect your personal information as an individual for various purposes, such as the following:

Access and use of websites or other online services

When entering one of our websites, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.

Responding to your request for information, order, or support

When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.

When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our websites. For ordering of most services and products we require you to have registered a CLOUD COMMUNICATIONS ALLIANCE or MARION ASSOCIATES id. Registration may also allow you to customize and control your privacy settings.

Your use of CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES services

We collect information about your use of CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES services to enable product features to operate, improve your user experience, tailor our interactions with you, inform our clients on the overall use of the services, provide support and improve and develop our products and services.

Contacting employees of our clients, prospects, partners and suppliers

In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.

Marketing

Most information we collect about you comes from our direct interactions with you. When you register for an event we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email, telephone or postal mail about our products and services, or sign-up for subscriptions. When visiting our websites or using our services we may provide you with personalized information. You can always opt-out from receiving personalized communication by sending an using our Contact us form on this site.

Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.

Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our or a third party’s legitimate interests, or with your consent. When we collect and use your personal information subject to the EU Privacy Legislation this may have consequences for Your Rights.

Sharing of Personal Information

As global organizations offering a wide range of products and services, with business processes, management structures and technical systems that cross borders, CLOUD COMMUNICATIONS ALLIANCE, AND MARION ASSOCIATES has implemented global policies, along with standards and procedures, for consistent protection of personal information. As a global company, we may share information about you with our subsidiaries world-wide and transfer it to countries in the world where we do business in accordance with this Privacy Statement.

We only grant access to personal information on a need-to-know basis, necessary for the purposes for which such access is granted. In some cases, CLOUD COMMUNICATIONS ALLIANCEAND MARION ASSOCIATES use suppliers located in various countries to collect, use, analyze, and otherwise process personal information on its behalf.

Where appropriate, CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES may also share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. When selecting our suppliers and partners, we take into account their data handling processes.

If CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES decide to sell, buy, merge or otherwise reorganize businesses in some countries, such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES’s practice to require appropriate protection for personal information in these types of transactions.

Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your personal information to protect the rights or property of CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

Transfers

The international footprint of CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES involves a large number of transfers of personal information between different these different entities, as well as to third parties located in the countries where we do business.

Information Security and Accuracy

We intend to protect your personal information and to maintain its accuracy. CLOUD COMMUNICATIONS ALLIANCE AND MARION ASSOCIATES implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use and disclosure.

Retention Period

We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.

How to contact us

If you have a question related to this Privacy Statement, please contact us using the CONTACT US FORM on this web site or in writing to: 131 NW First Avenue, Delray Beach, FL 33444 USA.

For the purposes of the EU General Data Protection Regulation (GDPR), the controller of your personal information is CLOUD COMMUNICATIONS ALLIANCE and MARION ASSOCIATES.

Your Rights

You can request to access, update or correct your personal information. You also have the right to object to direct marketing.

You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.

Right to Lodge a Complaint

In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint by contacting us using one of the above methods and/or with the Data Protection Authorities in the European Union.

Changes to our Privacy Statements

From time to time we may update this Privacy Statement, as well as any other specific privacy statement.

Email Policy

CCA uses Constant Contact as our email service provider. As such we subscribe to the following policies with regard to email.

Who You Can Email

Express Permission

Express or explicit permission is when an individual has opted-in or specifically requested to get your emails. Some examples of this are:

• Anyone who goes through a double opt-in or confirmed opt-in process. Constant Contact has a Confirm Opt-in Email for new contacts and a Reconfirm Opt-in Email for existing contacts.
• Someone who signs up to receive your emails through a sign-up form on your webpage. Constant Contact offers both Inline and Pop-up sign-up forms for your website.
• People who sign up using a form with the specific purpose of being added to a mailing list. Constant Contact offers Lead Generation Landing Pages, Text-to-Join, a WordPress Forms Plugin, Facebook Lead Ads, the Facebook Join My List app, and the ListBuilder app for collecting new sign-ups.

Implied Permission

Implied or implicit permission happens through a client or customer relationship. For example, you may get implicit permission through:

• The exchange of business cards.
• A verbal request.
• A fishbowl collection where no consent to email is asked.
• The sale of a product or service.
• An inquiry about a product or service.
• A donation to your nonprofit organization.
• Membership to your organization.

Who You Can’t Email

On the other hand, you are never allowed to email any of the following:

• Any purchased, rented, or appended list of email addresses from any source, no matter what the source claims.

• Any shared list of email addresses that haven’t given you direct permission to email, such as:
  • an affiliated company contact list.
  • a trade show attendee list.

• Any non-specific or role email addresses. Some examples of role addresses:
  • marketing@example.com
  • sales@example.com
  • support@example.com
  • admin@example.com

• Any distribution list or mailing list. These are lists where an email address will connect or mail to several others, like:
  • a voter registration list.
  • public directories.
  • membership association contacts.
  • chamber of commerce.

• Any collected email addresses obtained by surfing the internet or “scraping” web pages.

• Any addresses obtained through social media connections where the contact has not explicitly requested mailings. This includes:
  • Facebook friends.
  • LinkedIn connections.
  • Twitter followers.
  • Instagram followers.