25 Mar, 2024
“It's interesting that the trifecta, the UCaaS, CCaaS, CPaaS have all become relevant to enterprises,” says Sanjay Srinivasan, Chief Architect, GM, SVP, Business Services, Vonage. Sanjay will be speaking at the Cloud Connections 2024 event in April: Seizing the CPaaS advantage.
“From what I'm observing, there's a distinct change in the buyer behavior that I've seen in the past year, starting maybe a year and a half ago, but then now it's firmly rooted in the past enterprises, the CPaaS buyer, which rarely there was one because that world was new to them, the UCaaS buyer and the CCaaS buyer were all different, different departments, different decisions, different budgets, et cetera. But in the last year and a half, certainly we can see that UCaaS and CCaaS buying is coming together. And this is a strong trend.”
In this short podcast we catch a glimpse of how CPaaS is moving beyond the developers and onto the big stage of major enterprise deployment. CPaaS is an opportunity.
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