“Back in the day” toll fraud literally consisted of people stealing toll calls, hacking in to a TDM onprem PBX and placing a call to a remote place in the world, overnight or over the weekend. According to Carl Boraman, toll fraud has evolved into a sophisticated cloud-based crime wave, often occurring in plain sight, in the middle of a normal business day. In this podcast, we learn about the new forms of toll fraud and specifically how toll fraud threatens the CSP, the CSP’s customers, and even the CSP’s vital organs in terms of customer churn and other liabilities. Boraman walks us through the newest forms of threats, how they differ regionally and how some forms can go on for long periods of time undetected. Boraman outlines some of the inadequacies current practices on fighting fraud, and how his company is working to protect CSPs and their customers. We also learn how the channel can get involved in the fight.
Visit www.tollring.com
http://media.blubrry.com/telecomresellerpodcast/content.blubrry.com/telecomresellerpodcast/Tollring_4_11_18.mp3
