“We are here to make service providers successful,” says Veena Vadgama, Vice President of Marketing. In this podcast, Vadgama walks us through a new white label announcement made by Telestax in London and Austin, this week, Telestax, has announced the capability to completely white label the Restcomm CPaaS platform. The new Restcomm Whitelabel Feature allows service providers to customize their Restcomm customer-facing portal and product documentation, saving weeks to months of time in deploying new CPaaS products and services. “Enterprise want one stop shopping,” says Vadgama. With this announcement, service providers can deliver CPaaS products, in addition to their current services, under their own label. Vadgama also discusses the CPaaS playbook, a roadmap for service providers to train their teams to better match customer needs and expectations. In this podcast, Vadgama discusses the real-world possibilities this development enables, especially in the area of developing a broader, deeper SMS and real time communications as text notification becomes a customer expectation.
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