Four Pillars of Safe Voice Communications, Podcast

“Voice has changed a lot over the years,” says Gerry Christensen, Vice President Business Development and Strategic Alliances for YouMail. In this podcast, Christensen outlines how tectonic shifts in the delivery of voice, SMS and other communications services, over the decades and over the past decade, pushed voice from its throne as being the dominant real time communications resource, to being in play among a number of, now, often more used communications tools. At the very moment those network changes were occurring, came the rise of robocalling, a large-scale abuse of technologies that had become cheaper and more accessible. In response, the industry began initiatives such as STIR/SHAKEN.

Christensen recently outlined the importance of voice and the need to make voice safe again, in a blog featured on Linked-In:  The Essential Four Pillars of Safe Voice Communications. The Four Pillars are Procedures, Policies, Monitoring, and Enforcement. All four of these Pillars are essential for effective unwanted robocall deterrence. Our podcast today covers these pillars and argues why a proactive approach is needed to safeguard voice as a valuable asset.

 

https://media.blubrry.com/telecomresellerpodcast/content.blubrry.com/telecomresellerpodcast/YouMail-10_15_21.m4a

Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

There's lots of good margins out there to be had, Reinvent Telecom Reel
“We're here today, we're talking with MSPs and resellers about why they should ...
The Future of Caller Identity: FCC Signals a Shift, Numeracle Podcast
While carriers like AT&T, T-Mobile, and Verizon, along with gateway ...
The opportunity lies in capturing extensive call data and leveraging AI to extract actionable insights, ASC Technologies Podcast
“The opportunity is to empower businesses with AI-driven call recording and ...