Clerk Chat delivers a personalized experience, on the platform consumers prefer, leveraging resources a business likely already has, Podcast
“The way we see it is messaging is on the rise,” says Igor Boshoer of Clerk ...
19 Aug, 2021
TelcoBridges, YouMail host a webinar on the STIR/SHAKEN gap
“STIR/SHAKEN doesn’t know the intent of the caller,” says Alan Percy is the Chief Marketing Officer at TelcoBridges. According to Percy, “The piece that’s missing is knowing the intent of the caller, the pattern of the caller, and then dealing with a fraudulent caller. Knowing what to do with it.” And that, says Percy, has to do with analytics. In this podcast we learn how TelcoBridges and YouMail have teamed up to cover what Percy describes as the last step in putting together an illegal robocall strategy. YouMail comes to the table with direct experience in protecting consumers, specific classes of companies and carriers from robocall abuse. “We use AI and machine learning to evaluate…” the voice traffic of YouMail customers, says Gerry Christensen, VP of Business Development and Strategic Partnerships at YouMail. Christensen describes how this process enables YouTube to mitigate actions from bad actors, even when those parties try to slip under the radar by making ultra-limited use of each number, while spreading their calls over thousands of numbers. Anyone still wondering why even the largest and most storied names in the carrier and service provider world are still seeing their customers endure illegal robocalling, will want to hear this discussion and learn about a partnership that offers a real time solution.
Visit www.telcobridges.com and www.youmail.com
https://media.blubrry.com/telecomresellerpodcast/content.blubrry.com/telecomresellerpodcast/YouMail-TelecoBridges-8_19_21.m4a
