How collaboration is going to be sold, promoted, ingested, service supported by firms in the coming years
“Change doesn't just knock on the door,” says Janet Schijns, JS Group, CEO. “It practically demolishes the door to make its grand entrance. And the next few years, we're going to ramp up even that pace of change we've all become used to in the industry. AI is the new workforce, automating everything from customer service to network optimization and bringing rapid innovation to our space with varying impacts. Channel partners, even competitors creating integrated solutions that offer more value to end users. And then on top of that, partners working with partners, working with partners, working with partners is now the norm. And with all that innovation, in AI and in collab, there's a laser focus also on security…”
“I'm going to be sharing our proprietary research on how collaboration is going to be sold, promoted, ingested, service supported by firms in the coming years amidst all this change.” In this podcast, catch a look at the future and catch a look at this special content to be offered at this week’s conference. “Nobody's talking about the vendor's brand anymore. They're talking about the experience for the customer and many times their own brand.”
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