If you are looking for a hardware and software distributor, the products are important but the customer service when buying and supporting the products is even more important.
John Zador, Chief Revenue Officer at 888VoIP and Gary Audin recorded this podcast at the ITEXPO show in Fort Lauderdale, FL. John provides insights and experiences that 888VoIP has encountered in their customer support. He emphasizes that just having trained staff is not enough. They must be consistent in their customer support. Continuity of support is also relevant. John says that 888VoIP’s goal is to “make business easy to do.”
888VoIP focuses on driving the success for their customers. They identify and understand their customers’ project-specific requirements, and then apply in-depth knowledge of their manufacturers’ products and technologies to meet them. Their customer service delivers expert tailored solutions designed to help customers win sales and grow their business.
888VoIP is the go-to distribution source for VoIP and collaboration-focused hardware and software solutions. Fully staffed with manufacturer-certified and trained engineers, technical support personnel, and knowledgeable channel managers, 888VoIP can assure successful completion of the most complicated of projects. They have warehouses on both the East and West Coasts, ensuring rapid order fulfillment across the country.
https://media.blubrry.com/telecomresellerpodcast/content.blubrry.com/telecomresellerpodcast/888VoIP_ITEXPO_June_2022.m4a