Yealink also updates its IP phone portfolio for Genesys contact center solutions
Xiamen, China – November 3, 2015 - Yealink, the global leading unified communication (UC) terminal solution provider, today announced recognition as a Silver Technology Partner of Genesys, the market leader in
omnichannel customer experience (CX) and contact center solutions. Yealink also released its latest Genesys G-Certified phone array, including the SIP-T19P E2, the SIP-T21P E2, the SIP-T23G, the SIP-T41P and the SIP-T42G, which are certified to be interoperable with the Genesys SIP Server. For more than a decade, Yealink has focused on delivering valuable IP communication endpoints that enhance efficiency and productivity. The company’s IP contact-center (IPCC) endpoint solutions are based on an integrated multimedia approach with innovations for stable voice quality. Yealink’s IPCC category phones are crafted with special IPCC support features and are characterized by high reliability, seamless interoperability and low power consumption. “We are very excited about achieving a recognized level for Genesys technology partners,” said Stone Lu, Vice President of Yealink. “IPCC is one of our most important market segments and one of Yealink’s strengths. By leveraging Yealink and Genesys’ partnership, business organizations using Genesys-powered customer service platform can rely on Yealink’s affordable and efficient phones to experience advanced telephony features that help facilitate their operations and services.” Yealink’s latest Genesys G-Certified phone portfolio offers rich choices for business of any size and budget. The SIP-T41P and the SIP-T42G, two key phones in Yealink’s flagship ultra-elegant T4 series, boast Optima HD voice, graceful design and rich programmable DSS keys. The SIP-T19P E2, the SIP-T21P E2 and the SIP-T23G come from Yealink’s business-grade T2 series. They combine robust performance and cost-efficiency, and are compact, easy to deploy and packed with advanced phone features. More details can be found on Yealink’s phone product page. More at
www.yealink.com
