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Workcenter chooses Sarenet as provider of all voice and data communications services

Written by Amy Ralls | Jan 19, 2024 5:54:21 PM
  • The corporate network of its 18 headquarters has Secure Fiber, 4G backup connection and perimeter defense
  • The migration of all information systems to the operator's Cloud has resulted in data being housed in a redundant, monitored and secure environment
  • The solution also includes a powerful infrastructure monitoring tool and the Sarevoz virtual PBX for IP Voice services
Zamudio - January 17, 2024 - Workcenter , a leading company in the printing sector founded in 1995, has chosen Sarenet to configure a robust infrastructure with connectivity via MPLS for its 18 headquarters located between Madrid and Barcelona. With a staff of more than 200 employees, it currently has 2 production centers and 160 printing equipment, making 18,000 shipments a year to its 240,000 registered customers, of which more than 3,000 are companies, which it serves through of its "Workcenter Business" brand.
 
The expansion of stores, the growth of the online channel and the large number of connected devices were decisive for the company to decide to face the challenge of fully evolving its technological platform to improve all its voice and data communications.
 
Achieving this objective involved configuring a new, more powerful and secure private network, optimizing the telephone system, having new Cloud solutions and improving the security of its data and connections. In addition, they needed their platform to be in a totally reliable CPD, with professional maintenance and surveillance and with guarantees of permanent availability.
 
Sarenet's solution
 
To cover these needs, Sarenet developed a solution so that all delegations had a Secure Fiber connection - Dual Fiber in the case of the main headquarters - and another 4G backup connection . In addition, the perimeter defense service was launched - a web tool developed and managed by Sarenet - which serves to detect attacks and stop them by activating filters on demand.
 
Once the migration of all information systems to the Sarenet Cloud was completed , the cloud became another extension of the company's MPLS network , so that any headquarters could connect to the cloud via the shortest path, achieving very low latencies and making applications work more fluidly. In this way, the company's data was in a redundant, monitored and secure environment.
 
At the same time, the company now has a powerful monitoring window that allows you to fully view and control the company's infrastructure: line status, service monitoring, backup management, changing parameters in Cloud services, etc.
 
Workcenter also implemented Sarenet 's IP Voice solution with the Sarevoz Virtual PBX , which offers very advanced functionalities and very simple management by the company. The system included new terminals, some of them wireless for more convenient use in stores. Another aspect worth highlighting was the activation of the managed security service , with which Sarenet 's team of security experts proactively monitors the network and systems installed in the Workcenter , alerting of possible threats, detected security problems, damaged equipment, etc., an important point as these are stores in which users access their printing services with pendrives and external devices.
 
Total availability and greater security
 
The new network configuration, adding backup lines of different technology and operator at each headquarters, has served Workcenter to guarantee the availability of the connection permanently and avoid service failures. In addition, the migration of data, equipment and applications to the Sarenet Cloud has reduced latency in transmissions, increasing the response speed in ERP software and process management.
 
But, without a doubt, what this migration has allowed is to gain security, since its resources are housed in an environment with the maximum security measures and permanent surveillance by Sarenet technicians , who act instantly when faced with any threat of cyber attack.
 
For Sergio Sierra , systems director at Workcenter , the implementation of a platform of this magnitude created some concern, due to unforeseen events that could arise and the risk that this change would hinder business activity at some point. "Fortunately, Sarenet 's prior analysis and exhaustive planning avoided setbacks and the process was a complete success." The company's forecast is to continue growing with the opening of new points of sale and with the development of the online channel, especially aimed at companies. "That Sarenet 's solutions are easily scalable and flexible, and the professionalism and closeness in the technical advice on how to incorporate improvements to facilitate the growth of our business have been decisive in having them as a comprehensive provider of all these services," he concludes. Mountain range.
 
SARENET SAU ( www.sarenet.es ) has established itself nationally as one of the main voice and data operators for the business sector. The company, specialized in providing a comprehensive and high-quality service to companies, offers a global service that ranges from high-speed and reliable connectivity, to high-performance Data Center services, including Cloud Computing solutions, equipment and application hosting. , private networks, IP, mobile and Virtual PBX telephony solutions, professional email, managed cybersecurity and Industrial IoT solutions. Thanks to its wide offering, Sarenet is able to satisfy all the needs that companies may have in relation to the Internet, providing a tailored service to all those clients who increasingly use the Internet to improve their management and communications.