Written by Amy Ralls | May 14, 2021 4:00:00 AM
- The program is designed for telephone switchboard distributors, Microsoft partners and ICT integrators
- Strong growth in the cloud communications market in Spain is expected in the coming years
- The channel has been to date and will continue to be fundamental for the digital transformation of companies
Cerdanyola del Vallés - May 11, 2021 - According to data from the international consulting firm Cavell, the growth of the Spanish market for cloud communications 'UCaaS' (Unified Communications as a Service) will reach 31% by the end of 2021. VozTelecom (www.voztele.com), a subsidiary of Gamma Communications leader in the United Kingdom in cloud communications for companies and also present in Germany and the Netherlands, intends to lead this growth in the national market and, to this end, announces a new program channel to attract telephone switchboard distributors, Microsoft partners and ICT integrators who want to participate in this business opportunity supported by VozTelecom, one of the leading companies and pioneer in communications for companies in Spain that since its inception in 2003 has based its commercial strategy in the development of a national network of specialized partners that you want to continue expanding with new business partners. “The channel has been to date and will continue to be fundamental for the digital transformation of companies in our country, and in particular for the migration of traditional communications systems to cloud solutions”, which is why we have renewed our program channel to adapt it to the strong expected growth of the market and to the current needs of telephone switchboard distributors, Microsoft partners and ICT integrators, with a very attractive commission plan that increases their income in attracting customers, in addition to maintaining the relationship of billing as well as personalized support from the partner with their clients ”, explains Xavier Casajoana, CEO of VozTelecom. There are several factors that explain the explosion that this market will experience, with growth estimates of over 20% per year, with more than three million new extensions in the cloud being added by 2025 to the nearly two million existing at the end of 2020. Adoption teleworking by companies, the digitization of processes, the need to unify communications and collaboration between employees to ensure business continuity make the change from current solutions based on physical switchboards, with clear limitations, is accelerating in most organizations regardless of size and industry. Companies require solutions that allow them to combine face-to-face and remote work and ensure operations in any circumstance, and this is only achieved in 100% digital environments by creating workspaces that allow unifying communications and collaboration. To achieve this, companies adopt cloud-based solutions, such as VozTelecom's Centrex virtual switchboard that, in addition to offering fixed and mobile communications, allows access to functionalities that are not available in a traditional physical switchboard, such as integration with CRM or ERP for improving customer service and commercial monitoring, or access to advanced features such as call usage statistics and their control, access to recordings and 'call center' and 'contact center' services that are increasingly in demand by the companies. In addition, the Centrex virtual switchboard allows the Microsoft Teams application to be used as if it were another extension of the company's virtual switchboard, thus unifying telephony with one of the most widespread collaboration applications in the business segment, independently of the location of the employees or the device they use, be it a landline, a mobile phone or a computer. Consequently, the Microsoft partner channel has before it a new business opportunity that it can successfully develop with the support of VozTelecom. In addition, the Gamma subsidiary offers new partners a portal to develop their marketing plan with specific tools and materials to help them migrate their customers from traditional PBX to Centrex as well as to generate new opportunities, without the need for the partner You have to invest time and resources in their development and with this you can focus on the sale, installation and support of these solutions in your customers. “With our new channel program, the partner will have not only an attractive short-term growth and revenue model, but also the most complete and competitive cloud communications solution on the market, as well as the necessary tools for the development of business opportunities and support from VozTelecom to offer its clients a personalized and professional treatment ”, says Xavier Casajoana.
ABOUT VOZTELECOM VozTelecom is a communications operator specialized in the business segment and a leader in cloud communications in Spain. In April 2020, VozTelecom is acquired by Gamma Communications (“Gamma”), a leader in communications services for the business segment that operates in the United Kingdom, the Netherlands, Germany and Spain. VozTelecom offers a complete and innovative portfolio of communications services: PBX in the cloud, fixed telephony, mobile telephony, high-speed Internet and professional videoconferencing. Likewise, VozTelecom, through its ‘IT cloud solutions’ division, accompanies companies in the necessary process of transforming their conventional computer systems to the cloud, with virtualization solutions, business continuity and critical infrastructures. Founded in 2003 and with offices in Madrid, Barcelona, Seville, San Sebastián and Tetuán (Morocco), it offers its services through Service Points and an extensive distribution network with a presence throughout the national territory. The company currently has a team of more than 150 professionals, who serve the more than 40,000 users of its services, with its own support and customer service team. VozTelecom was a company listed on the MAB until June 2020.