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TeleWare strengthens senior management team with appointment of new Product Manager
8 Nov, 2016
London, 8th November, 2016 – Communications technology business
TeleWare has strengthened its senior team with the hire of Lee Mansell, Product Manager. Lee will be primarily focused on developing TeleWare’s Customer Experience (CX) Analytics offering and
TeleWare Communication Manager (TCM) solutions. Lee Mansell said, “TeleWare is a business that has always been on my radar and what first attracted me to the role is the company’s philosophy of ‘
better communications create better businesses’. Over the years, TeleWare has delivered on this promise through the development of a number of exciting products. In fact, in previous roles I’ve actually worked with TeleWare and even used some of their products! I am excited to be joining the team and working with them to continue to develop the CX Analytics offering and product roadmap.” Steve Haworth, CEO TeleWare said, “This year has been an exciting one. We have forged some successful new partnerships, launched new products and product enhancements, and even
achieved a world-first when we routed, recorded and analysed a call solely through the Microsoft Azure cloud. We’re not resting on our laurels and we have plenty more activities to come. Lee has more than 18 years’ experience in product management and deploying major software and we know he’s the right person to help us maintain our momentum.” Lee has extensive experience in unified communications, PBX and hosted cloud-based PBX systems. He joins TeleWare from Gamma, where he was the Product Manager looking after Horizon. Prior to that, he worked at Intercall as Hosted UC Product Manager, and Rocom, where he worked as the Alcatel channel manager. During his stint at Gamma, he grew Horizon into one of the largest UK cloud PBX systems. At Intercall he also project managed Sodexo’s service delivery for their global switch to Microsoft Lync. TeleWare will benefit from his in-depth experience as he works to develop the ongoing TCM product. Lee joined TeleWare in November and reports to Daniel Hensby, Head of Product Management. Further information about TeleWare is available from:
www.teleware.com
