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Telepoint Global Hosting Services Launches Neptune Voice Services Platform for Dynamic Management of Wholesale Telecommunications
20 Jan, 2014
Cloud-based platform enables small to mid-size carriers to grow and manage business metrics in real time
AUSTIN, Texas – Jan. 20, 2014 – Telepoint Global Hosting Services today launched the Neptune Voice Services Platform, an efficient and scalable cloud-based platform for VoIP service providers and resellers enabling them to buy and sell minutes globally without any hardware infrastructure investment. Telecommunication providers are struggling to compete in a highly competitive marketplace for minutes as large carriers expand their presence into emerging markets. Maintaining servers and billing software and managing a full-time network operations center can quickly erase any profits. “For the first time, Telepoint Global Hosting is making its proven wholesale voice platform available to any small and mid-size company for fractions of what these operations would typically cost,” said Telepoint Global Hosting Services Partner and CTO Russ Bierschbach. “In addition to allowing more companies to compete, the Neptune Platform offers real-time reporting and monitoring, includes capabilities to increase responsiveness to market demands and, ultimately, allows service providers to maximize profits and minimize losses.” The Neptune Voice Services Platform has more options for managing profitability than any other platform on the market. From a simple, Web dashboard and interface, Neptune allows VoIP service providers to manage calls, subscriptions and customers, as well as business metrics, not just performance metrics. The service is built for carrier-class reliability and it is securely managed at physically redundant sites with additional equipment redundancy built in at each site. Key features of Neptune ( http://www.telepointglobal.com/wholesale-voice) are:- Real-Time Reporting and Monitoring – Based on network and business rules, delivers real-time knowledge on profitability and quality by customer, vendor, country and region, enabling up-to-date business and routing decisions.
- Dynamic Routing – Provides a powerful and customizable quality-of-service routing selection system that enables fewer people to manage large and complicated networks, saving time and reducing costly routing mistakes.
- Network Visualization –Provides multiple dashboards, each with their own key perspective, to help you visualize your network and provide insight where traffic levels, profitability, and quality of service metrics are changing.
- Customer Rate Management – Provides a rate calculation system, enabling users to view all their vendors, filter by quality-of-service settings and visualize routing and rates.
- Vendor Rate Management – Imports multiple formats of vendor rate sheets and validates and analyzes against contractual rules, providing a report of changes and allowing overrides.
- Invoicing and Reconciliation – Able to generate invoices automatically and send them directly to customers, as well as provide a reconciliation system to ensure customer and vendor invoices match.
