Written by Doug | Feb 28, 2014 5:00:00 AM
Sales Department of the Year –Telecommunications, Customer Service Department of the Year -Telecommunications Stage 2 Networks, a cloud communications company that services New York City and the Tri-state, has won he Stevie Awards for Sales and Customer Service. The company won Gold (the top prize) for Sales Department of the Year – Telecommunications; and was also honored for Customer Service Department of the Year – Telecommunications with bronze. Stage 2 Networks has been building on its success in the New York area by increasing availabilities across the country. Prevailing in the demanding business environment of the nation's largest city has helped Stage 2 Networks shape high quality offerings. On receiving the Award, Chairman and CEO Joseph Gillette stated that in the awards year of January 2012 through a month ago, Stage 2 Networks embarked on a Customer Service Initiative in which that department reached its goal of answering 97.8% of all calls inside of 60 seconds. In that same awards year and continuing a two-year-old initiative that involves forging innovative agreements with alternate fiber access providers, Stage 2’s sales department snagged access to over 6600 buildings in the New York metropolitan area; and approximately 55,000 nationally already fitted with fiber optic cable, the high-quality choice for connectivity. The result? Stage 2 alone is now working with A-list businesses in buildings that up until now have been the exclusive reserve of the more corporate telecoms; and, in addition, is now offering one-on-one customer service that rarely exists in that sphere. In the same year, Stage 2 became one of the fastest-growing cloud communications companies in the country. A pioneer in telecom innovation and excellence – and a “sales superstar” to those who know him in the world of telecom – Chairman and CEO Gillette is a “serial entrepreneur” who has built two companies that received $100 million-plus buyout offers before starting Stage 2 Networks ten years ago. The company offers a full suite of “cloud”-based Internet, data and telecom services faster and cheaper than the nationals can - with a level of end-to-end, ongoing sales implementation and customer support that is unmatched by larger telecoms. The focus of the company has and is on A-list companies, who now make up 90% of its clients. Stage 2 services businesses only.
For media on deadline, please contact Pati Ross at Stage 2 Networks directly at 212 497-8011; pross@stage2networks.com; www.stage2networks.com