Written by Jeff Owen | Mar 9, 2015 4:00:00 AM
NEW YORK, N.Y. – On Friday, February 21, 2014, at the Stevie Awards for Sales and Customer Service, held at the Bellagio Hotel in Las Vegas, it was announced that Stage 2 Networks, a cloud communications company that services New York City, the Tri-state area and increasingly the rest of the country, won Gold (the top prize) for Sales Department of the Year – Telecommunications; and was also honored for Customer Service Department of the Year – Telecommunications with bronze. On receiving the Award, Chairman and CEO Joseph Gillette stated that in the awards year of January 2012 through a month ago, Stage 2 Networks embarked on a Customer Service Initiative in which that department reached its goal of answering 97.8% of all calls inside of 60 seconds. In that same awards year and continuing a two-year-old initiative that involves forging innovative agreements with alternate fiber access providers, Stage 2’s sales department snagged access to over 6600 buildings in the New York metropolitan area; and approximately 55,000 nationally already fitted with fiber optic cable, the high-quality choice for connectivity. The result? Stage 2 alone is now working with A-list businesses in buildings that up until now have been the exclusive reserve of the more corporate telecoms; and, in addition, is now offering one-on-one customer service that rarely exists in that sphere. In the same year, Stage 2 became one of the fastest-growing cloud communications companies in the country. A pioneer in telecom innovation and excellence – and a “sales superstar” to those who know him in the world of telecom – Chairman and CEO Gillette is a “serial entrepreneur” who has built two companies that received $100 million-plus buyout offers before starting Stage 2 Networks ten years ago. The company offers a full suite of “cloud”-based Internet, data and telecom services faster and cheaper than the nationals can - with a level of end-to-end, ongoing sales implementation and customer support that is unmatched by larger telecoms. The focus of the company has and is on Alist companies, who now make up 90% of its clients. Stage 2 services businesses only. More at
www.stage2networks.com
