Spinoco Launches in North America to Power Customer Communication for Small Businesses

A purpose-built platform helping small businesses connect with their customers through messaging, automation, and engagement tools—all in one simple solution.

St. Petersburg, FL - April 7, 2025 - Spinoco, a leading European provider of digital business communications, today announced its official launch in North America. The company is introducing its all-in-one "Digital Front Office"—a cloud-based, mobile-first platform built to simplify customer communications for the smallest of businesses.

Designed for small teams that often lack IT support and are underserved by legacy tools, Spinoco’s platform brings together voice and digital channels, contact and task management, internal collaboration, and AI-powered insights in a single, easy-to-use interface.

“Spinoco fills a critical need in the North American market,” said Mike Tessler, co-founder of BroadSoft and Managing Partner at True North Advisory. “This is the most compelling solution I’ve seen for the micro business segment—it’s simple, powerful, and finally puts the right tools in the hands of the smallest businesses.”

“Small businesses deserve better than the complex and fragmented systems they’ve been handed for years,” said Pavel Chlupáček, CEO of Spinoco. “We built Spinoco to make customer communication simple, seamless, and scalable—so even the smallest teams can deliver professional experiences without needing IT support. We’re thrilled to bring this vision to North America.”

Introducing the Spinoco Digital Front Office Suite

Spinoco’s all-in-one platform includes:

• Mobile-First Access – Teams stay connected from anywhere
• Omnichannel Communication – Voice, SMS, WhatsApp, email, Messenger, and Instagram in one interface
• AI-Powered Insights – Real-time data to drive personalized service
• CRM-Like Contact Management – Complete customer history at your fingertips
• Task & Team Coordination – Assign, manage, and track progress with ease
• Built-In Collaboration Tools – Align teams without switching apps

Unlike enterprise-first platforms, Spinoco is built with simplicity at its core—eliminating complexity and setup time.

Proven Success in Europe

Spinoco has seen widespread adoption across Europe, supporting thousands of users. Its platform helps businesses streamline workflows, manage interactions across channels, and deliver standout customer experiences—without requiring extensive resources or IT involvement.

Strategic Partnership to Accelerate Growth

Spinoco’s North American expansion is supported by True North Advisory and Mike Tessler. The company has also invested in regional infrastructure, including a data center in Dallas, to ensure fast, secure access for U.S. customers.

Analyst Perspectives Highlight Market Impact

“Spinoco brings something refreshingly different to the UCaaS and customer engagement landscape—an intuitive, end-to-end solution for micro businesses that’s easy to adopt and surprisingly powerful,” said Elka Popova, Vice President and Senior Fellow, Frost & Sullivan. “There’s been a major gap in this segment, and Spinoco is uniquely positioned to fill it.”

Availability

Spinoco Digital Front Office is now available to service providers across North America. Learn more at spinoco.com/digital-front-office.