Seven Mitel Leaders Earn Recognition on CRN’s 2020 Women of the Channel List

Recognized for channel advocacy and driving innovative channel growth

• Sue Anders, Regional Vice President, Verticals East, SLED and Healthcare – Anders helped secure the Sourcewell Cooperative Purchasing contract for the third consecutive term, giving more than 200 Mitel channel partners, who are authorized selling agents, a competitive advantage in public sector sales opportunities. She additionally created a selling agent program, which enables partners to successfully navigate government contracts.

• Stephanie Ford, Regional Vice President, Vertical Sales – Ford teamed with Mitel’s partners to address their specific needs and the growing customer demand for options in cloud solutions, mobility support and application integrations. She continues to focus on strengthening communications and sharpening strategies with partners while evangelizing Mitel’s unique ability to offer partners and customers greater choice in their journey to cloud.

• Lana King, Senior Director, Global Channel Strategy and Programs – King advanced Mitel’s channel business through the development of new processes and digital tools, which enable partners to more effectively manage their customers and Mitel business. King and her team also streamlined communication processes to drive partner awareness and enhanced Mitel’s Global Partner Program dashboard to aid partners in measuring their success.

• Kristi Lakich, Regional Vice President, Channel Sales– Lakich expanded Mitel’s channel team in the West to support new and existing UCaaS partners, leading the team to deliver more than 30 percent of the total new partners selling MiCloud Connect. In 2020, her primary goal is helping further grow mindshare for Mitel within the region and enable partners to capture additional UCaaS opportunities among both SMBs and enterprises.

• Jennifer Orr, Vice President, Master Agent Channel – Orr worked in concert with Mitel’s national channel managers to customize strategies for each of Mitel’s master agent partners. She also collaborated cross-functionally to develop messaging and enablement for pre and post sales. Her focus in the year ahead remains on further shaping a channel support model that consistently reflects the attributes of a world-class partner program.

• Kilynn Sommer, Group Director, Channel Marketing – Sommer supported Mitel’s partners through the development of tailored marketing programs that allow them to assist customers in finding their best path to the cloud. One of her key accomplishments was the creation of a “marketing marketplace” that provides partners a one-stop shop with vetted vendors, services and cost-effective programs they can leverage in their own marketing and sales efforts.

• Donna Walter, Senior Business Tools Design and Solutions Manager – Walter built an inside channel account management team focused on growing Mitel’s business by engaging with smaller Authorized and Silver partners. She also implemented tools, dashboards and metrics to support the initiative. The results have included ongoing, proactive business planning conversations with the partners, an increase in pipeline and a higher overall engagement.

• Mitel is a leading provider of cloud communications, enabling more than 5 million users, including 1.5 million UCaaS customers (Source: Synergy Research Group).
• Mitel is recognized as a Leader in the 2019 IDC MarketScape for Worldwide Unified Communications & Collaboration.
• Eastern Management ranks Mitel highest in mid-market and enterprise for customer satisfaction for premises and hosted PBX solutions.

• CRN®, a brand of The Channel Company, gives Mitel a 5-Star rating in its 2019 Partner Program Guide.