New Vonage Research Highlights Continued Rise of AI and Its Impact on CX
As demand for and adoption of AI-fueled capabilities grow, annual Global ...
Ranked highest in use cases including midsize enterprise, large & multinational organizations, and unified communications with integrated contact center
BELMONT, CA - October 25, 2021 - RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it has received the highest scores in three out of four use cases among 14 total vendors in the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. Gartner “Critical Capabilities” are attributes that differentiate products/services in terms of their quality and performance. Gartner recommends that users consider the set of critical capabilities as some of the most important criteria for acquisition decisions. Those use cases include:Browse these posts below for the latest in cloud communications news and insights.
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