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RingCentral Optimizes Business Communications for BYOD with New Suite of Mobile Capabilities
13 Jul, 2013
One-tap Conferencing, Faxing and Presence Now Available for Mobile Devices; Adds to Business SMS for Texting via a Business Phone System
With the proliferation of BYOD, businesses need communication tools that work the way their employees do. Seeing this need,
RingCentral, Inc., a leading provider of cloud business communications solutions, today announced at
MobileBeat a new suite of mobile capabilities for voice, text and fax communications for smartphones and tablets. These tools do more than help organizations manage BYOD, they optimize communications to leverage the inherent benefits that mobile devices offer businesses both in and out of the office. Designed to work with RingCentral’s cloud business phone solution and integrated mobile app, the mobile suite includes:
- One-Tap, Text-to-Invite Conference Calling: With RingCentral Conferencing, employees can efficiently set up conference calls, text-to-invite participants and join with one tap, anywhere, anytime via smartphones and tablets.
- Professional Texting with Business SMS: Pioneered by RingCentral, Business SMS enables employees to use their business number on personal mobile devices to send and receive texts with customers, colleagues, and even departmental workgroups.
- Flexible Faxing from Mobile Devices: In addition to receiving faxes, it’s now possible to compose, preview and send faxes via mobile devices, as well as access and fax documents from Dropbox or local storage on the RingCentral mobile app.
- Efficient Call Management with Presence: RingCentral Presence allows users to see the phone status of their colleagues, even if they are on their mobile phones.
- Increase Productivity with Salesforce Integration: The RingCentral App for Salesforce offers seamless integration between RingCentral Office and Salesforce CRM to increase call efficiency and improve productivity.
- Improve Communication with Auto Call Record: Automatically record both incoming and outgoing calls. Download and play back recordings for customer service evaluation, training purposes or for keeping compliance records.
- Flexibly communicate with Call Park and Intercom: Park calls in the cloud and retrieve them from any phone in the business. Use intercom to notify a colleague via speakerphone that a call is waiting. These features work on a variety of desk phones including the color, touch-screen Polycom VVX-500.
