Peerless Network and Jazzware Join Forces to Deliver Integrated UCaaS Solution to Hospitality Industry

Written by Amy Ralls | May 17, 2022 4:00:00 AM

CHICAGO, IL - May 17, 2022 - Peerless Network, a leading-edge global communications provider, is launching Cloud PBX Hospitality, a simple-to-use and very affordable Communications as a Service (UCaaS) solution designed to meet the unique communications requirements of today’s hotels. The product utilizes Jazzware, the proven leader in middleware and productivity solutions for hotels, to fully integrate a hotel’s Property Management System (PMS) into Peerless’ UCaaS offering. “Through this partnership, Peerless and Jazzware can truly serve the unique needs of the entire hospitality industry and help hotels provide an improved, more personalized experience for each guest,” commented Tom Clancy, chief executive officer of Jazzware. “Peerless’ UCaaS, SIP, and Internet services delivered in conjunction with Jazzware-certified connectivity and applications, help streamline critical business operations, improve efficiencies, and reduce overall costs.” Cloud PBX Hospitality allows a hotel property to migrate its PBX services to the cloud, eliminating dated and expensive hardware. The solution integrates the following features from Peerless and Jazzware:

Account / Site Administrator Web Portal	Cloud PBX Me Portal
Auto Attendant	Calling Line ID Delivery
Emergency Services	Group Call Park/Pickup
Call Queues	Ring Groups
Music On Hold	Voicemail
Unlimited Calling	Jazzware Portal
PMS System Integration	Wake-up Calls (standard & guest-centric)
Instantaneous, Multi-channel Emergency Alerting	Room Status
Room Status Language	Class of Service
Message Waiting Light	Do Not Disturb
Phone Name Display	Voice Mail Control
Guest Language	Call Posting
Guest Experience Design Studio	Call Charge Estimation
Mini Bar

“The PBX used by a hotel has more requirements and more integrations than most enterprises and a typical ‘out-of-the-box’ solution won’t work. Peerless evaluated several potential partners to facilitate integration of the various Property Management Systems in use today, and because of their engineering and software expertise and excellent track record in the industry, we chose Jazzware as our partner for Cloud PBX Hospitality” said Jim Brewer, EVP, Products and Technology. “We are proud to be leading our industry with a solution that addresses the unique communications needs of hotels.” In addition to Cloud PBX Hospitality from Peerless, the company offers SIP Trunking, Cloud PBX, Cloud PBX Enterprise, Internet Solutions, MS Teams Direct Routing, and other collaboration products and services. A longtime and successful provider of carrier services since the company’s inception, Peerless began offering its communications services to enterprise customers in 2019. With its own nationwide fully IP voice network, Peerless is trusted by enterprises, Fortune 500 companies, world-leading MVNOs and IXCs, and the nation’s largest CLECs. Because of the company’s unprecedented growth, Peerless is expanding strategically while providing customized, scalable, and high-quality communications solutions that give businesses better quality, rates, and control. About Jazzware Jazzware has been a leading revenue capture, systems connectivity, and analytics cloud solutions for the hospitality industry for more than 25 years. Jazzware, Inc., formerly known as SDD Jazz and BroadSoft Hospitality, is relied upon by premiere hotel brands and partners throughout the world for uninterrupted daily operations, efficiencies, and premium guest experiences. Jazzware’s integrations and vendor certifications to over 100 property management systems, PBXs, voicemail systems, HSIA gateways and operator console systems enable a new generation of Cloud productivity, safety, workflow, and guest experience solutions. Learn more at www.jazzware.com. About Peerless Network Peerless Network is a leading-edge provider of telecommunications services that delivers the highest quality voice solutions for VoIP and enterprise customers worldwide. As a disruptor in the telecom industry, Peerless Network is a reliable network that scales efficiencies, lowers customer costs, increases quality, and automates workflows with ease of implementation via our portfolio of cutting-edge products and services. Our automated platforms, the Peerless Portal and ANImate, allow customers to easily provision Cloud PBX, SIP trunking channels, SD-WAN, telephone numbers, local service, domestic/international long distance, and toll-free services from one advanced system. Peerless is dedicated to driving innovation and bringing value to customers by expanding our suite of products, services, and markets we serve. Peerless Network is headquartered in Chicago, IL. For more information, visit www.peerlessnetwork.com.

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