97% of Businesses to Use AI in Customer Communications in 2025, But Are Consumers Ready for It?
New research from Sinch reveals how top brands are unlocking smarter, more ...
16 June 2025
13 June 2025
Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer support via next-gen agentic AI
The upgraded Zoom Virtual Agent is built to meet the rising demand for fast, ...
13 June 2025
TPx Wins 2025 Global Infosec Award for Innovative Services
With this recognition, TPx continues to strengthen its position as a trusted ...
13 June 2025
Crexendo’s NetSapiens Platform Licensees Sweep the TMCnet UC Product of the Year Awards
This remarkable achievement underscores the power of Crexendo’s NetSapiens ...
13 June 2025
Infobip named among Top 75 in Fortune’s Europe’s Most Innovative Companies 2025
Fortune ranking aligns with Infobip’s innovative efforts in the IT industry and ...
13 June 2025
Crexendo CEO Jeff Korn to Speak at Cloud Communications European Summit
Jeff Korn will join fellow CEOs in an innovation-focused keynote panel titled, ...
13 June 2025
8x8’s Commitment to Exceptional CX Drives Industry Recognition
The recent awards and recognitions highlight innovations across the 8x8 ...
13 June 2025
Brownstein Recognized as a 2025 Central Coast Best Place to Work by Pacific Coast Business Times
Brownstein Hyatt Farber Schreck’s Santa Barbara office has been honored as one ...
11 June 2025
New innovations for Zoom Spaces
Zoom debuts innovations for Zoom Spaces to upgrade in-office and hybrid ...
11 June 2025
Cisco Powers AI-Ready Data Centers, From Hyperscale to Enterprise
Industry-defining partnerships with NVIDIA, new neocloud providers, alongside ...
10 June 2025
RingCentral Breaks Down UCaaS-CCaaS Silos with New Customer Journey Analytics Launched at CCW Las Vegas ‘25
Connects the entire customer call journey—no more lost context between systems
10 June 2025
Enreach for Service Providers unveils Enreach UP 2.0
Enreach UP enables fixed and mobile operators, MVNOs, MVNEs, MSPs and ...