Sinch MessageMedia Launches new SMS service to improve customer experience
New Zoho Desk integration expands partnership: provides customer service teams ...
12 September 2023
8 September 2023
Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro
Improves CX, reduces costs by resolving calls in the communications ...
8 September 2023
Zoom introduces Zoom AI Companion — available at no additional cost with paid Zoom user accounts
New generative AI-powered assistant helps improve collaboration and ...
8 September 2023
U.S. Consumers Received Just Under 5.1 Billion Robocalls in August, According to YouMail Robocall Index
Nationwide Robocall Volume Spikes 13% Over July After Several Month Lull
8 September 2023
Peerless Network, an Infobip Company, Expands Network Footprint
CHICAGO, IL - August 21, 2023 - Peerless Network, a leading-edge global ...
7 September 2023
Navigating the Changing Landscape of the Universal Service Fund Program
In the ever-evolving world of telecommunications regulation, we often find ...
7 September 2023
ENREACH RELEASES INDUSTRY ANALYST REPORT ON AI-POWERED CUSTOMER EXPERIENCE TRENDS
UC and Contact Centre Expert Blair Pleasant Offers Insights to Help Businesses ...
1 September 2023
Republic Airways Selects RingCentral to Power Communications for Aviation Professionals
Improved Employee Communications and Microsoft Teams Integration Were Key ...
1 September 2023
Cisco and Nutanix Forge Global Strategic Partnership to Simplify Hybrid Multicloud and Fuel Business Transformation
Global strategic partnership aims to accelerate customers’ hybrid multicloud ...
1 September 2023
Brownstein Grows State Government Relations Team with Addition of Sloane Whelan
August 29, 2023 - Brownstein Hyatt Farber Schreck welcomes Sloane Whelan as a ...
1 September 2023
Bandwidth Wins ‘Best Places to Work’ Award
Mission-first culture and ‘Whole Person Promise’ to employees drives continued ...
1 September 2023
Vonage Named 2023 Hot Vendor in Communication Automation Platforms by Aragon Research
HOLMDEL, NJ - Aug. 29, 2023 - Vonage, a global leader in cloud communications ...