Intermedia Cloud Communications Receives 7th J.D. Power Certification for Excellence in Technical Support
Intermedia was the first cloud company to receive this prestigious recognition ...
13 September 2023
12 September 2023
Sinch MessageMedia Launches new SMS service to improve customer experience
New Zoho Desk integration expands partnership: provides customer service teams ...
8 September 2023
Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro
Improves CX, reduces costs by resolving calls in the communications ...
8 September 2023
Zoom introduces Zoom AI Companion — available at no additional cost with paid Zoom user accounts
New generative AI-powered assistant helps improve collaboration and ...
8 September 2023
U.S. Consumers Received Just Under 5.1 Billion Robocalls in August, According to YouMail Robocall Index
Nationwide Robocall Volume Spikes 13% Over July After Several Month Lull
8 September 2023
Peerless Network, an Infobip Company, Expands Network Footprint
CHICAGO, IL - August 21, 2023 - Peerless Network, a leading-edge global ...
7 September 2023
Navigating the Changing Landscape of the Universal Service Fund Program
In the ever-evolving world of telecommunications regulation, we often find ...
7 September 2023
ENREACH RELEASES INDUSTRY ANALYST REPORT ON AI-POWERED CUSTOMER EXPERIENCE TRENDS
UC and Contact Centre Expert Blair Pleasant Offers Insights to Help Businesses ...
1 September 2023
Republic Airways Selects RingCentral to Power Communications for Aviation Professionals
Improved Employee Communications and Microsoft Teams Integration Were Key ...
1 September 2023
Cisco and Nutanix Forge Global Strategic Partnership to Simplify Hybrid Multicloud and Fuel Business Transformation
Global strategic partnership aims to accelerate customers’ hybrid multicloud ...
1 September 2023
Brownstein Grows State Government Relations Team with Addition of Sloane Whelan
August 29, 2023 - Brownstein Hyatt Farber Schreck welcomes Sloane Whelan as a ...
1 September 2023
Bandwidth Wins ‘Best Places to Work’ Award
Mission-first culture and ‘Whole Person Promise’ to employees drives continued ...