UK Public Sector Hold Times Now Worse Than Banks, Claims New 8x8 Survey
Healthcare and government agencies top the frustration list as 75% of Brits say ...
24 July 2025
18 July 2025
Sinch Pioneers Next-Generation AI Communications with Model Context Protocol Implementation
Company implements emerging standard that enables AI agents to dynamically ...
18 July 2025
Sangoma and Quicklert Announce Strategic Partnership to Help Schools Comply with Alyssa’s Law and Enhance Campus Safety
Several school districts have already experienced the impact of the Sangoma and ...
18 July 2025
8x8 CPaaS Solutions Recognized as Industry Leading in CX Today Awards
Judges praise focus on security, integration and AI as product breaks down ...
18 July 2025
Brownstein Re-Elects Rich Benenson to Third Term as Managing Partner and Names New Executive Committee Members
Brownstein Hyatt Farber Schreck is pleased to announce that its shareholders ...
17 July 2025
CCA comments on Caller Authentication to the FCC
The Cloud Communications Alliance urged the FCC to mandate that legacy TDM ...
15 July 2025
Vonage Partners with AWS to Unveil AI Voice Agent Integration
The integrated solution from Vonage and AWS addresses this by providing ...
15 July 2025
Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm
The report declares Zoom as a leader with above-average customer feedback among ...
11 July 2025
Zoom rolls out new agentic AI offerings to save time and drive connections
Custom AI Companion add-on is now available to online customers, delivering ...
11 July 2025
U.S. Consumers Received Over 4.4 Billion Robocalls in June 2025, According to YouMail Robocall Index
Robocall Volume Up Over 10% Year Over Year in the First Half of 2025
11 July 2025
TransNexus STI-CPS load test shows high scalability
STI-CPS Technology Is Highly Scalable, Suitable for the Largest Voice Service ...
11 July 2025
Rev.io Rolls Out Next-Gen Platform with Early Bird Pricing and Powerful New Features
The Rev.io platform now includes robust financial features such as quoting, ...