TPx Launches UCx Contact Center to Transform Customer Engagement
UCx Contact Center integrates seamlessly with TPx’s existing UCx offerings, UCx ...
8 August 2025
8 August 2025
Telnyx Supercharges European Voice AI with Paris GPU Edge, Breaking 200ms Latency Barrier
The Paris launch caps a summer of rapid Voice AI innovation on the Telnyx ...
8 August 2025
Despite 48% Interest, Over 90% of Global Consumers Have Reservations About AI For Black Friday and Cyber Monday
New Sinch survey reveals trust, not just technology, will influence which ...
8 August 2025
Sangoma Announces Sale of VoIP Supply, LLC
Following a thorough review, the Company determined that divesting this ...
8 August 2025
RingCentral and NiCE Extend Partnership to Accelerate AI-Driven Customer and Employee Experiences
Building on a decade of collaboration, the renewed partnership strengthens ...
8 August 2025
Nextiva Named a Strong Performer in the 2025 Gartner® Peer Insights™ ‘Voice of the Customer’ for Contact Center as a Service
Nextiva’s customer-validated recognition highlights its dedication to seamless ...
8 August 2025
Intermedia Adds Microsoft 365 Email to Its Intelligent Archiving Solution
Intermedia users can now effortlessly and securely archive email, unified ...
8 August 2025
8x8 Boosts Customer Engagement with New AI Enhancements Across CX Platform
New AI-powered capabilities, rising adoption, and strategic customer wins ...
8 August 2025
Operation Robocall Roundup
State Attorneys General have formed a task force (the Anti-Robocall Litigation ...
7 August 2025
RingCentral Appoints Vaibhav Agarwal as Chief Financial Officer
Agarwal brings extensive experience in leading corporate and operational ...
7 August 2025
RingCentral Takes AIR Everywhere
New capabilities added to AIR include scheduling with Google and Outlook plus ...
1 August 2025
New California Service Quality Standards for VoIP Providers
On July 24, 2025, the California Public Utilities Commission (PUC) has adopted ...