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Momentum Telecom Strengthens Business Productivity Portfolio with Integrated CRM Application

Written by Jeff Owen | Mar 21, 2016 4:00:00 AM
Momentum’s CRM Connector further integrates their Unified Communications Solution with critical customer applications BIRMINGHAM, AL – March 17, 2016 –  Momentum Telecom, a premier provider of Business Voice, Broadband Management and Unified Communications solutions, announces the launch of their CRM Connector application. Momentum’s CRM Connector is a business productivity tool that allows their Business Voice and Unified Communications solution to integrate directly with virtually any business Customer Relationship Management (CRM) application. Momentum’s CRM Connector is a powerful, computer-telephony integration (CTI) application that provides enhanced communication and collaboration by integrating the customers’ CRM directly into Momentum’s Business Voice service. The CRM Connector provides productivity enhancing features such as call control, address book integration, caller preview, contact popping, presence and more. “We are excited to add an integrated CRM application to our portfolio that will further enhance the productivity and collaboration of our Business Voice services for our customers. Having customer information and history at their employees’ fingertips can help to improve the experience for callers leading to improved overall customer satisfaction,” stated Mike Timar, VP of Product and Marketing at Momentum Telecom. To learn more about Momentum Telecom and CRM Connector stop by booth #537 at the Channel Partners Conference and Expo from March 16-18 in Las Vegas, Nevada. For more information about Momentum Telecom or to discuss partnership opportunities email sales@momentumtelecom.com or call 877-258-3821 FREE.