New York, NRF - January 13, 2025 - Today, Jabra, the world’s leading professional audio brand, is strengthening the world of frontline work with the launch of Jabra Perform 75, a new Bluetooth headset designed specifically for shift workers in retail environments.
Research shows that timely access to information is critical for retail associates to perform their tasks efficiently and to the best of their abilities. To help address this challenge, the Jabra Perform 75 provides retail workers with a purpose-built headset that keeps them connected, informed, and ready to assist customers more effectively.
Seamlessly integrating with leading frontline worker applications on handheld devices, the Perform 75 offers handsfree, instant access to critical information—allowing associates to stay focused on their tasks while delivering outstanding product knowledge and a better in-store customer experience.
Powering smarter, AI future-ready retail operation
Every second counts in the retail world, and effective communication across teams is critical. That’s why the Perform 75 has been designed with a dedicated button on the headset that integrates with Push-to-Talk (PTT) capabilities delivered directly by the handheld device. With just a press of the button, users can instantly communicate handsfree, solving queries and problems, while continuing their tasks like staffing the checkout and stocking shelves. Compatible with many leading platforms from Microsoft, Zebra Technologies, Zello and more*, the Perform 75 also delivers seamless out-of-the-box functionality for work that is heads-up and virtually hands-free.
The built-in Bluetooth connection takes it to another level, enabling associates to access any voice-led app on their handheld devices—including emerging AI-driven applications like virtual assistants that provide real-time, voice-activated information retrieval – keeping them hands-free and focused. This seamless integration ensures compatibility with existing leading platforms while paving the way for future AI-driven workflows. Perform 75 lets associates stay handsfree while speaking with colleagues, using software like Voice-Directed Picking, or getting help from an AI Assistant. This makes it easier for them to get the information they need, become more productive, accurate, and focused on delivering great service. The result: better in-store experiences for customers and a more empowered, productive workforce
Built for tough retail environments
Retail environments can be challenging, with conditions that are far from ideal for equipment or communication. That’s why the Perform 75 has been purposefully designed to excel in these demanding settings.
It operates reliably in temperatures from 60°C to –30°C and its robust IP65 rated design also resists high humidity and dusty conditions, ensuring a reliable performance in extreme conditions.
The Perform 75 features Jabra’s industry-leading microphone noise cancellation technology to block out 99% of background noise, ranging from nearby construction work to a busy shop floor during sales peak season, ensuring that it picks up clearly and accurately what the associate is asking.
Ease of use and shift-long comfort are central to the design of Perform 75. Its modular design simplifies shift transitions with interchangeable components like headbands, boom arms, and hot-swappable batteries. This allows workers to quickly assemble headsets and choose their preferred wearing style. The charging station keeps battery ready, while an organizer stores spare parts, reducing downtime and making equipment management easy. This modular approach offers a cost-effective solution for shift-based teams.
Andrew Doyle, VP for Frontline Workers at Jabra said: “The modern retail environment demands agility and knowledge from associates to meet rising customer expectations. We’ve channeled our expertise and worked closely with our Alliance partners to build a solution for the retail sector that enhances efficiency and customer service. The Jabra Perform 75 provides hands-free access to information and seamless communication. By integrating with existing frontline worker applications, it empowers associates to work smarter, improve customer experiences, and adapt to the fast-evolving retail landscape. This is the kind of innovation that bridges the gap between operational efficiency and exceptional service.”
Key features of the Jabra Perform 75:
Jabra Perform 75 comes as an addition to the in-market Perform 45, strengthening the Jabra Perform line of Bluetooth headsets built for the retail world, and will be available for distribution from mid-January.
For more information, please visit the Jabra Perform 75 page.
* For iOS and Android.
About Jabra
Jabra is a world leading brand in audio, video and collaboration solutions – engineered to empower businesses. Proudly part of GN Group, we are committed to bringing people closer to one another and to what is important to them. Jabra engineering excellence leads the way, building on over 150 years of pioneering work within GN. This allows us to create integrated tools for contact centers, offices, and collaboration to help professionals work more productively from anywhere. www.jabra.com
Founded in 1869, GN Group employs more than 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in 100 countries across the world. Visit our homepage GN.com or connect with us on LinkedIn, Facebook, and Twitter.
© 2024 GN Group. All rights reserved. Jabra® is a registered trademark of GN Group. All other trademarks included herein are the property of their respective owners (design and specifications are subject to change without notice).