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Intrado Life & Safety Launches E911 Solution for Microsoft Teams
14 Apr, 2020
Jointly Developed and Tested with Microsoft to Provide an End-to-End Emergency Strategy that Helps Keep Everyone in the Enterprise Safe
OMAHA, Neb. -- April 14, 2020 -- Intrado Corporation (“Intrado” or the “Company”), a global leader in technology-enabled services, today announced the release of its Enhanced 911 (E911) solution for Microsoft Teams with Direct Routing, which enables enterprises to route and deliver 911 calls and dispatchable location information to the appropriate emergency assistance center. The E911 solution supports all users, whether on-premises or remote, to help organizations meet E911 federal and state regulations , while avoiding liability risks. Intrado’s E911 solution for Teams is a plug and play product that benefits from Microsoft’s new Dynamic E911 feature, allowing enterprises to automatically locate Teams clients and provide granular, dispatchable location information with a 911 call. With the Federal Communications Commission’s recent adoption of dispatchable location rules, and as a result of Section 506 of RAY BAUM’S Act, enterprises are assessing and augmenting their E911 capabilities to ensure compliance with these new regulatory obligations. Teams’ new location tracking feature, coupled with Intrado’s E911 solution, is an end-to-end emergency strategy that helps organizations meet these regulations, and keeps everyone in the enterprise safe. A Media Snippet accompanying this announcement is available by clicking on the image or link below: Intrado’s E911 Solution for Microsoft Teams with Direct Routing offers the following set of capabilities for a simple, yet robust, enterprise 911 strategy:- No manual provisioning
- Location information extracted during the 911 call and delivered to the appropriate Public Safety Answering Point (PSAP)
- Compatible with all Microsoft certified Session Border Controllers (SBCs) for Teams with Direct Routing
- No additional software or hardware required
- 911 calls without a location are routed to Intrado’s U.S.-based Emergency Call Relay Center (ECRC)
- Enhanced security notification features available when deployed with Intrado’s Emergency Gateway (EGW), which include on-screen alerts and multi-party emergency bridging
