Written by Amy Ralls | Feb 18, 2022 5:00:00 AM
Amstelveen - February 17, 2022 - Gamma Communications, supplier of business communication solutions, introduces Operator Connect for Microsoft Teams. Gamma Communications announced this during an exclusive webinar for its partners. The new service integrates fixed telephony with Microsoft Teams. The solution will be available to partners and customers in Q2.
Gamma is the first Dutch telecom provider to offer partners and customers the opportunity to integrate their fixed telephony with Microsoft Teams with Operator Connect. Telephony from Microsoft Teams is now also within reach of organizations in the SME segment.
Growing demand for optimal accessibility As a result of the pandemic, the demand for solutions to work smarter, communicate more efficiently and be optimally accessible has increased enormously. The monthly number of active Microsoft Teams users has grown to more than 270 million worldwide. Of these, over 80 million monthly users use Teams Phone (PSTN & VoIP) with over 1 billion calls per month. Organizations are looking to simplify IT and communication, this is now possible through integration with Microsoft Teams. With Operator Connect, organizations opt for a better user experience within Teams, optimal reliability of voice traffic and attractive national and international call rates via Gamma Communications.
Add landline telephony to Microsoft Teams Operator Connect is a new operator-managed program from Microsoft that enables companies to seamlessly add fixed telephony (PSTN) to their Teams environment. Customers only need to select Gamma Communications as the operator and then assign phone numbers to their Microsoft Teams users. Deployment and management are simple and easy to use through the familiar Teams admin center. In this way, this solution ensures low infrastructure and management costs. Our partners can offer Operator Connect to customers without the need for Session Border Controllers (SBCs). With the addition of this new integration solution, Gamma Communications offers even more freedom of choice to partners and their customers who want to combine fixed telephony with Microsoft Teams. In addition to the new Operator Connect solution, partners can also choose from the propositions Gamma SIP Trunk, Horizon, Flex integrations and Microsoft Teams Direct Routing. Gerben Wijbenga, CEO at Gamma Communications Benelux explains what the introduction of this solution means for partners and customers. “We are proud of the collaboration with Microsoft and that we are the first Dutch partner to join the Operator Connect program. With these new integration capabilities, partners can quickly and easily help SMB customers get even more from Microsoft Teams and serve customers in multiple countries with one solution.” Remco de Kramer, Product Marketing Manager Modern Work at Microsoft, says: “Thanks to the cooperation with Gamma within Operator Connect for Microsoft Teams, organizations can quickly and easily implement a modern telephony solution. Without complex infrastructure and at attractive rates. This brings Teams telephony within reach of a large group of SMEs that can continue to work with their trusted local telecom and IT partner.”
About Gamma Communications Netherlands Gamma Communications is a provider of Unified Communications solutions for business communication and collaboration. The broad portfolio includes cloud, telephony and internet solutions for all segments in the business market. Gamma Communications works exclusively and closely with an extensive network of partners. Gamma Communications Nederland is part of Gamma Communications Benelux, whose parent company is Gamma Communications plc.. For more information, visit
https://www.gammacommunications.nl/ .