Fourteen IP to exhibit at HITEC 2024 Charlotte

The Fourteen IP team will be exhibiting at the HITEC 2024 event, this year in the Charlotte Convention Center, Charlotte on June 24th-27th.

Once again, the Fourteen IP team will be showcasing the AI powered virtual agent service – EVA, that is transforming hotel guest interactions.

Evolution Virtual Agent (EVA) manages voice and text-based interactions with hotel guests on premises and calling externally, in a completely human-like way. It effortlessly understands multiple intent questions, rather than the typical one question – one answer voice bot that you may have experienced previously.

EVA is reducing service calls to our current customer front desks by as much as 75%, freeing up hotel staff to manage essential face-to-face interactions and handling repeat questions and room service requests.

Visit us on Booth #1656 at HITEC to hear EVA in action for yourselves and to learn how EVA is transforming guest engagement for hotels.

Naturally we will be happy to talk to you about our hospitality focused SIP Trunks and Cloud Telephony Services to future-proof your essential hotel telephony too, particularly with the withdrawal of T1/PRI services next year.

About HITEC

Billed as the largest and oldest hospitality, technology conference and exhibition and celebrating over 50 years of successful events, the Hospitality Industry Technology Exposition and Conference (HITEC®) is an event that brings together a unique combination of top-notch education, the brightest minds and the hottest technologies from across the globe to one place.

Produced by Hospitality Financial and Technology Professionals (HFTP®), a global non-profit hospitality association, the unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines.