FCC Seeks Comment on the Impact of Artificial Intelligence on FCC’s Efforts to Protect Consumers from Unwanted Robocalls and Robotexts Under TCPA

On November 15, 2023, the FCC adopted a Notice of Inquiry (NOI) that seeks comment to better understand the impact of emerging artificial intelligence (AI) technologies as part of the FCC’s efforts to protect consumers from unwanted and illegal telephone calls and text messages under the Telephone Consumer Protection Act (TCPA).

The NOI seeks comment on the following items:

• How AI technologies fit into the Commission’s statutory responsibilities under the TCPA;
• If and when future AI technologies fall under the TCPA;
• How AI impacts existing regulatory frameworks and future policy formulation;
• If the Commission should consider ways to verify the authenticity of legitimately generated AI voice or text content from trusted sources; and,
• What next steps, if any, are necessary to advance this inquiry.

Interested parties may file comments by December 18 and reply comments by January 16.

All filings must reference CG Docket No. 23-362.

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