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About CCA
We are the premier peer association dedicated to the growth of the cloud communications industry.
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The CCA membership includes over 150 entities that operate within the cloud communications sector.
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Technologies
Learn more about Cloud Communications

UCaaS
Cloud-based UCaaS platforms help businesses overcome outdated systems.

Business VoIP
Cloud-based VoIP helps businesses reduce costs and improve flexibility.

Contact Center
CCaaS solutions address common challenges in customer service.

Collaboration
Modern collaboration platforms improve productivity while reducing complexity.
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News Quick read.

FCC Robotext Blocking Compliance Guide

26 Aug, 2024

The FCC has released a Small Entity Compliance Guide to assist small businesses, organizations, and governmental entities in complying with new rules aimed at combating unlawful text messages, as outlined in their March 2023 Report and Order. These rules require mobile wireless providers to block texts that are likely to be illegal, such as those from invalid or unused numbers, without needing consumer consent. Providers must also establish a point of contact for resolving complaints about erroneously blocked texts. The mandatory blocking rules will take effect on September 3, 2024, following approval from the Office of Management and Budget.

Members are encouraged to review the full guide for detailed compliance requirements.

Cloud Communications Alliance

Browse these posts below for the latest in cloud communications news and insights.