Enreach for Service Providers, part of Enreach, the European leader in converged contact solutions, announces a new Platform as a Service (PaaS) platform dedicated to integrators, resellers and operators.
Sophia Antipolis, France - March 6, 2024 - Based on Enreach UP solution, EUPCloud is a fully managed secure solution hosted by Enreach. Partners no longer have to worry about managing updates and hosting the solution, and can focus solely on packaging and marketing their own branded offering. EUPCloud covers all existing use cases of unified communications.
This next-generation solution covers features such as rich telephony, fixed-mobile convergence, video collaboration, instant messaging, inbound/outbound contact center features and chatbots. It also enables easy integration with mobile services, Microsoft Teams, CRM and ERP applications.
No longer dealing with the underlying technical complexity
Bertrand Pourcelot, DG Enreach For Service Providers "In order to always improve their value-proposition, ambitious channel players are constantly looking for tools that will enable them to offer value-added solutions to their customers and create differentiation for their digital transformation. In the unified communications market, few offerings are able to meet this need. This is the context in which EUPCloud was created”.
Hosted in France on resilient trusted infrastructures, EUPCloud offers all the guarantees needed to rely on an open, scalable platform that can be easily integrated into the service offerings of resellers, integrators and operators. As a result, they are able to offer a unified communications solution with advanced features that go beyond traditional market solutions. In this context, the many existing APIs make it possible to connect the platform to several third-party environments (management and automation solutions, business applications, etc.) in order to customize the service and create differentiation in a fast-changing market.
EUPCloud is therefore positioned as a complete PaaS offering designed to allow ‘Enreach for Service Providers' partners to create value and innovate with an open ecosystem. Designed exclusively for channel players, it will enable Enreach for Service Providers to forge new alliances and offer a high-performance, secure local unified communications solution.
About Enreach for Service Providers
Enreach for Services Providers is a European leader in converged contact solutions. Our mission is to create customisable mobile-first contact solutions, enabling our partners to thrive and users to transform their interactions.
Our platform “Enreach UP” enables service providers and integrators to deliver their business customers with value-added services, including FMC, video collaboration, messaging, inbound call centre functionality and conversational bots, seamlessly integrated with mobile services, Microsoft Teams, CRM and ERP systems. Our customisable-by-design platform "Enreach UP" enables full white-labelling, personalised user experience, BYOx enablement (Carrier, OSS/BSS/mobile), APIs for integration, automation & AI as well as multiple deployment options including PaaS.
Enreach group operates in over 25 countries and counts more than 1,000 employees. For more information visit: https://enreach.com/serviceproviders.