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Empire Access Expands Unified Communications Portfolio with Ribbon’s Kandy Business Solutions
10 Dec, 2018
Smart Office UC services, delivered from the Kandy cloud, enables Empire Access to provide its customers the latest in mobility, collaboration and video conferencing
WESTFORD, Mass. - December 10, 2018 -
Ribbon Communications Inc. (Nasdaq: RBBN), a global leader in secure and intelligent cloud communications, today announced that
Empire Access, a leading regional telecommunications service provider in the northeastern United States, has deployed Ribbon’s
Kandy Business Solutions including its
Smart Office Unified Communications (UC) clients to enhance its mobility and collaboration offerings. Smart Office clients enable Empire Access to deliver its business customers voice, video, IM, presence and collaboration capabilities on both desktop and mobile devices. “Kandy’s Unified Communications solution is a great addition to our portfolio, providing us with a proven hosted product that immediately expands our business services offerings,” said Bob VanDelinder, Director of Marketing for Empire Access. “Smart Office’s premium end-user video conferencing, collaboration and mobility experiences allows us to be a “one-stop shop” that can meet all of our customers’ communications needs, regardless of whether they seek fixed, mobile or both.” VanDelinder added, “With our ability to now offer HD videoconferencing and screen sharing as part of our new UC suite, we are already working with an international customer interested in leveraging these capabilities.” “We have a very strong, longstanding partnership with Empire Access and are pleased that we continue to build on this important relationship with their deployment of our Kandy Unified Communications services,” said Elizabeth Page, Director of Independent Operating Companies for Ribbon. “In today’s mobile first world, businesses and consumers want the same communications capabilities whether they are at home or on the go. Our Smart Office clients provide the same rich collaboration and communications experience whether you are in the office or on the road.” Ribbon’s Smart Office platform is available to both service providers and enterprises or as a Service (aaS) within Ribbon’s Kandy Business Solutions and can be easily branded and resold in a multi-tiered model. Smart Office delivers mobile workers an improved user experience and offers enhanced support for native iOS and Android notification and calling services. With Smart Office, service providers and enterprises can easily and instantly add new functionalities and applications across all mobile and desktop soft clients.
Key Takeaways:
- Leading regional telecommunications provider Empire Access has deployed Ribbon’s Kandy Business Solutions Smart Office application to enhance its mobility offerings to its business customers.
- Smart Office is Kandy’s Unified Communication clients that allows service providers and enterprises to deliver advanced voice, videoconferencing, IM, presence and collaboration capabilities on both desktop and mobile devices, while also delivering a common experience across PC, Mac, iOS and Android or a web browser
- Empire Access selected Kandy because of its proven carrier-grade capabilities and Empire Access’ longstanding relationship with Ribbon.
- Empire Access is also leveraging Ribbon’s professional services and support team for the new deployment.
