CallTower Empowers Business with CallTower Analytics Collaboration for Microsoft Teams
CallTower Transforms Workplace Communication with Cutting-Edge Real-Time ...
News
2 min read
Comparing Routes to Market and Service Offerings in the Cloud Communications Industry: 2019 - 2020
21 Dec, 2020
Driven by an increase in adoption during the pandemic, worldwide end-user spending on public cloud services is set to grow 18.4%, from $257.5 billion in 2020 to
$304.9 billion in 2021,
predicts Gartner, Inc. Yet how are cloud service providers and vendors responding to this profound growth?
A new ebook from the Cloud Communications Alliance (CCA) shines a light on major changes among providers impacted by the skyrocketing cloud demand – as customers recognize the cloud as a short-term, business-saving solution and a more flexible and global way of doing business for the long-term.
In this original research dubbed “The State of the Cloud Communications Market: A Comparison,” we contrast the results of membership surveys about attitudes, trends, and forecasts conducted in 2019 and again in July of 2020 – several months into the pandemic.
Presenting side-by-side data unavailable anywhere else, the report delves into how the cloud communications industry is responding across current and future services, sales channels, platforms, market focus, strategic initiatives, and more.
