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News 2 min read

Case Study: Johnston County School Changes Over to VoIP with Carolina Digital’s Best-of-Breed Solution that Combines Yealink phones and Thirdlane PBX

29 Jan, 2016

Project at a Glance

Country: United States
Customer: Johnston County School
Industry: Education
Service Provide: Carolina Digital
Platform/Software: Third Lane Technologies
Featured Product: Yealink SIP-T23G, SIP-T42G and SIP-T46G

Overview Johnston County sits in the eastern half of central North Carolina, U.S.A. The Johnston County School system is made up of 44 schools and a handful of administration buildings. For years, the school system dealt with 50 different phone systems in a multitude of buildings across the county. These legacy Private Branch Exchange (PBX) systems could not communicate with one another and required significant upkeep. A VoIP phone installation was direly needed. Carolina Digital won the bid and the contract for a new 4,500-phone system. Carolina Digital selected Yealink’s T23G, T42G and T46G IP phones, which perfectly meet the school’s needs to work with Third Lane Technologies’ platform to give Yealink phones expanded functionality beyond that of other competitors. The Johnston County School successfully changed over to the new phone system and its users now enjoy the convenience and benefits brought by the VoIP revolution. The Solution When Nicky Smith, Chief Executive Officer of Carolina Digital, was asked to explain the winning bid for the transition project, the answer was succinct: “Quality, price and service.” By combining Yealink phones with Third Lane Technologies’ VoIP platform, Carolina Digital’s solution offered multiple advantages:

Time savings

With the new VoIP phone system, saved time multiplied across the county, adding up to a tremendous savings in time and resources.

Features

The Third Lane Technologies’ system allows for customization and unique features. For example, the system automatically notifies key employees when 911 is called from anywhere within the countywide system.

Cost savings

The school system eliminated the cost of hundreds of phone lines and completely divested itself of the phone systems.

Robust support and service

Carolina Digital’s team of contractors can be deployed to any installation site, and it hosting the software in a carrier- class Greensboro data center managed by its own internal staff. For the hardware, Yealink offers real-time technical support and services.

Yealink Phones A VoIP phone is essentially a computer hooked up to the internet and programmed in any number of ways. Yealink Network Technology IP phones have state-of-the-art hardware and more functions and flexibility than the typical VoIP phone. Yealink’s T23G, T42G and T46G offer:

Support for Gigabit network and PoE

Every North Carolina public school has high-speed internet and all the selected Yealink phone models have dual-port Gigabit Ethernet. Their advanced connectivity supports high-speed networks. Plus, PoE (Power over Ethernet) and wall-mountability offer convenience and reduce the schools’ carbon footprint and electricity bill.

Rich paperless DSS keys for customization

Yealink’s T42G (up to 15 DSS keys) and T46G (up to 27 DSS keys) feature rich programmable DSS (digital signature standard) keys. DSS keys enable users to assign their frequently used functionalities with one-button access, such as voice mail or recall, helping streamline communications with greater efficiency.

Excellent HD voice performance and usage pleasure Yealink’s HD Voice technology meets TIA 920 certification standards. Teachers and school staff enjoy the lifelike communication with students, parents and communities. To further enhance their user experience, Yealink phones have large displays and friendly user interfaces to help lower the learning

More at www.yealink.com

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19 November 2024

Case Study: Johnston County School Changes Over to VoIP with Carolina Digital’s Best-of-Breed Solution that Combines Yealink phones and Thirdlane PBX

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