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Business Management Software Provider MINDBODY Turns to RingCentral for Global Cloud Business Communications
9 Nov, 2015
RingCentral Selected for International Reach, Reliability and Integrated Contact Center Offering BELMONT, Calif.—November 2, 2015 -
RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication solutions, today announced MINDBODY, Inc. (NASDAQ:MB) has selected RingCentral Office to deploy to its team members. RingCentral will provide a complete cloud business communications solution designed for MINDBODY’s mobile and dispersed employees, offering a next-generation alternative to legacy, tethered phone systems. RingCentral will help their employees stay connected to customers and colleagues, enabling them to use a variety of business and personal devices, including smartphones, tablets, computers and desk phones. Founded in 2000, MINDBODY is the leading provider of cloud-based business management software for the wellness services industry, with over 45,000 local business subscribers in 132 countries and territories. By implementing RingCentral Office, MINDBODY will diminish connectivity issues, inefficiency and extra costs from using several legacy PBX vendors across their global offices in the United States, United Kingdom, and Australia. RingCentral will help unify communications for MINDBODY’s team and provide a feature rich, mobile centric solution that is simple to activate, manage, and scale as their company grows. “MINDBODY assists tens of thousands of health, wellness, and beauty professionals as well as the millions of clients they serve, so having a reliable and highly scalable business communications solution is critical,” said Michael Hanson, Vice President of Information Security at MINDBODY. “We’re confident that RingCentral will be able to fulfill our needs with their flexible, integrated product. We’re especially grateful for their professional services team who will work side-by-side with us to migrate our phone system to the cloud.” As an existing customer of InContact, MINDBODY sought a solution that enabled faster, more flexible communication between their customer service teams and other department members. RingCentral’s seamless contact center integration with InContact provided this solution. In addition, MINDBODY required professional implementation services. RingCentral’s Professional Services program provides a smooth and speedy enterprise on-boarding process, tapping into extensive experience from an industry leading team of networking and telecom professionals who are dedicated to all stages of successful enterprise deployment - from gathering requirements to implementing services through post-deployment support. “We’re proud that MINDBODY has selected RingCentral to address their global enterprise communication needs, and we’re committed to helping them achieve their goals while supporting their business globally,” said Ryan Azus, RingCentral’s Senior Vice President of Worldwide Sales. “It’s exciting for us to complete deployments for MINDBODY in the U.S. and UK, and we look forward to further roll-out in Australia in 2016. By partnering with RingCentral, MINDBODY can continue to focus on innovating their core services for the wellness industry, while we provide them with a reliable, secure, and enterprise-grade communications solution that connects their team members with their global customer base.” More at
www.ringcentral.com
