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BroadSource EMU platform accelerates the transition to Webex for BroadWorks.
12 Jul, 2021
Melbourne, Australia - July 12, 2021 - BroadSource Group Pty Ltd today announced the General Availability (GA) of EMU 5.9. Of special interest, to the BroadSource customer base, is the addition of EMU for Webex. This new technology saves significant time and cost for Global Service Providers who have a pressing need to transition their customers from the ‘End of Life’ BroadWorks Collaboration software to the Cisco Webex for BroadWorks replacement. Speaking at the BroadSource EMU 5.9 product launch, Michael Gliana, BroadSource CTO commented, “It would normally be a significant undertaking for our Global Service Provider customers to take advantage of the latest Webex client application for their BroadWorks platform. We set ourselves the task to remove the impact on their IT and engineering teams and provide a seamless integration between their provisioning systems, their BroadWorks platform and now Cisco’s Control Hub, the place where Webex is managed”. Cisco BroadWorks based Service Providers are currently planning their transition from the ‘End of Life’ BroadWorks Collaboration technology to the new Cisco Webex for BroadWorks service. Two critical decisions need to be made:
- How to provision new customers and orchestrate the provisioning of services both on BroadWorks, and now Webex, without an expensive and elongated IT project and;
- How to migrate existing customers in a timely and economical way
- It enables Global Services Providers to ensure they efficiently get customers to Cloud and;
- Creates Adaptive UC Experiences that make them use the Cloud service
