Written by Jeff Owen | Jul 8, 2014 4:00:00 AM
GAITHERSBURG, MD--(Marketwired - Jul 8, 2014) - BroadSoft, Inc. (NASDAQ:
BSFT) today announced that J.B. Wood, President and CEO of the Technology Services Industry Association (TSIA) -- the technology industry's largest association for services -- will be the keynote speaker at
BroadSoft Connections 2014:
Power Up. BroadSoft Connections is BroadSoft's annual users' conference that provides critical insight into the communication needs of businesses and strategies for service providers to meet these market requirements. At this year's event, attendees will discuss how more intense business cycles, pervasive global competition and faster flow of information are driving new, innovative requirements for Unified Communications. Attendees will leave this year's event armed with strategies for delivering and leveraging productivity enhancing solutions that ensure efficient enterprise collaboration, timely customer responsiveness, maintaining supplier relations and more. Strategic discussions will focus on:
- Demonstrating the productivity enhancing capabilities of Unified Communications
- Delivering a superior, seamless customer experience, from the initial benefit messaged to targets to service adoption by new customers
- Solving critical business issues by extending UC through business app integration
J.B. Wood is a sought-after speaker, author and expert on services in the technology sector. His popular books include
Complexity Avalanche: Overcoming the Threat to Technology Adoption (2009),
Consumption Economics: The New Rules of Tech (2011), and
B4B: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship (2013), which will be a focus of his discussion at the event. He is a well-known and well-respected industry figure, having appeared in
Fortune,
New York Times,
Wall Street Journal and other leading publications. During his keynote session, Wood will share advice and strategies around adopting new business models, addressing the new business environment and next-generation technology industries where suppliers play an active, on-going role in helping business customers achieve unparalleled value from their technology investments. "J.B. Wood's unique understanding of how technology can best support and improve business processes will resonate with attendees seeking to deliver the unified communications businesses are demanding to improve the productivity of individual employees and groups, and enhance the overall efficiency of their organization," said Michael Tessler, president and chief executive officer, BroadSoft. "I am very excited to have J.B. Wood join us to kick-off our annual users' conference to share his insights and predictions." BroadSoft Connections will take place in Scottsdale, Arizona, 12-15 October 2014. For more information, please visit:
http://broadsoftconnections.com.