BrantTel Networks Signs Gold Partner Agreement to Offer Interactive Intelligence Customer Engagement Cloud Solution

INDIANAPOLIS & MARKHAM, Ontario--September 07, 2016--BrantTel Networks has signed a Gold Partner agreement enabling it to market, sell and support Interactive Intelligence Group Inc.’s (Nasdaq: ININ) customer engagement cloud solution, PureCloud Engage ^℠. BrantTel Networks is a Canadian technology service provider and system integrator of cloud, unified communications, contact center solutions and connectivity. “The extensive features and flexibility of PureCloud Engage will ensure our customers get the advanced cloud services they’ll need to improve their customer engagement strategy, increase operational efficiencies and remain competitive in today’s market,” said Frank Mirecki, director of technology for BrantTel Networks. Interactive Intelligence built PureCloud Engage to give contact centers an omnichannel cloud solution that could be up and running in days, while offering ease of management and continuous deployment of the most innovative features. Its microservice architecture built atop Amazon Web Services Cloud offers maximum reliability, scalability and security. Month-to-month, pay-as-you-go subscription terms give contact centers a low-risk, high-value cloud solution. “BrantTel’s more than 30 years of experience designing and deploying customer-focused contact center solutions ensures that our joint customers will get the most out of PureCloud Engage,” said Darren Gill, vice president of channels for Interactive Intelligence. “This experience, combined with BrantTel’s broad range of project management, professional services and support capabilities, also ensures that customers will get a personal touch from a committed partner.” PureCloud Engage functionality includes omnichannel routing, speech-enabled IVR, recording and quality management, outbound campaigns, CRM integrations, graphical scripting, and the ability to plug into other apps and cloud services to meet any customer need. PureCloud Engage also includes unified communications and collaboration capabilities. For more information about PureCloud Engage, visit https://www.inin.com/customer-engagement/cloud-contact-center. For more information, visit www.branttel.com and www.inin.com.Interactive Intelligence is the owner of, and holds certain registrations for, the marks INTERACTIVE INTELLIGENCE, its associated LOGO, PURECLOUD and numerous other trademarks and service marks in the United States and various other jurisdictions around the world. All third-party trademarks mentioned in this document are the property of their respective owners.