FOOTHILL RANCH, CA - Sep 26, 2016 -
Applied Voice & Speech Technologies, Inc. (AVST) has announced a technology partnership with
AudioCodes -- a leading provider of voice networking solutions. The new partnership was formed to seamlessly integrate
CX-E with AudioCodes' CloudBond
™ 365 and SmartTAP. The combined solutions enhance CX-E's Skype for Business offerings and build on AVST's growing ecosystem of technology partnerships. AudioCodes' CloudBond 365 is the next-generation solution in their One Voice for Skype for Business suite of products that integrates with Skype for Business deployments, facilitating full capabilities and smooth migration of users from on-premise Lync, Skype for Business Server or legacy PBX deployments to Microsoft's Cloud PBX. CloudBond 365 is now certified to work with all CX-E applications including speech-enabled automated attendant, IVR, secure voice messaging, unified messaging, mobile client, personal assistant, and informal call center to augment Skype for Business deployments. SmartTAP is AudioCodes' Skype for Business recording solution that can be deployed across the enterprise to record all types of Skype for Business calls. With the certification, SmartTAP is now compatible with AVST's
TeamQ
®, a cost-effective informal call center solution. Now, TeamQ users can easily record customer conversations while on Skype for Business calls to meet compliance requirements. "Helping AVST customers get the most out of their Skype for Business deployments is a focus for us," said AVST CTO Tom Minifie. "We continue to identify new technology that benefits our customers and aids in their adoption of Unified Communications." Over the years, AVST has distinguished itself within Microsoft's partner ecosystem by achieving top-tier status, delivering best-of-breed enterprise-class Unified Communications (UC) solutions that enhance and augment Skype for Business. AVST has been awarded Gold Communications Competency for Skype for Business environments. For more information about AVST's advanced UC capabilities that complement Skype for Business, visit
www.avst.com/skypeforbusiness. For more information on AudioCodes, visit
www.audiocodes.com.