Written by Jeff Owen | Mar 19, 2015 4:00:00 AM
Unique Offering Combines 8x8's Comprehensive Portfolio with Industry-Leading Security, Reliability and Deployment Capabilities to Enable Enterprise-Wide Adoption of Cloud Communications Services
ORLANDO, Fla.--(BUSINESS WIRE)--
ENTERPRISE CONNECT 2015, BOOTH #1513 - 8x8, Inc. (NASDAQ:EGHT), a leading provider of cloud-based unified communications and contact center solutions, today announced the introduction of a new bundle of services, features and professional support capabilities designed to help midmarket and enterprise customers simplify the selection and accelerate their deployment of end-to-end cloud communications solutions. "Virtual Office Enterprise Suite" is a unique, comprehensive offering that layers critical capabilities and performance assurances on top of 8x8's robust Virtual Office cloud telephony solution to ease the decision making and oversight CIOs typically engage in when making changes to their IT or communications infrastructure. Beginning with its "Elite Touch" customer onboarding and support methodology through implementation and application of "Virtual Office Analytics" to improve business processes and outcomes, Virtual Office Enterprise Suite delivers all of the ingredients CIOs need to ensure a successful transition to the cloud. Virtual Office Enterprise Suite is particularly well suited for customers that require a global deployment via 8x8's Global Reach™ network. "No other cloud communications provider can offer the valuable combination of services, capabilities and assurances 8x8 has assembled in this new Enterprise Suite offering," said 8x8 CMO Enzo Signore. "CIOs of midmarket and larger enterprises, especially those with distributed environments, can now accelerate their migration to the cloud without being concerned with issues like security, reliability, service quality and time to value. Enterprise Suite addresses all of these concerns while delivering a powerful cloud-based solution that eliminates the communications barriers commonly found within legacy PBX environments that limit business productivity and growth." The Enterprise Suite package includes the following elements:
- Virtual Office enterprise-grade cloud telephony/PBX capabilities, including fax, call recording, unlimited calling, full mobility, chat, SMS, presence, audio, web and video conferencing.
- Multi-branch/multi-facility configurability and management to easily associate a group of extensions of the primary 8x8 PBX.
- Browser-based switchboard for point and click call handling and branch or corporate wide presence management.
- Out-of-the-box integration with Salesforce, NetSuite and Zendesk.
- "Performance Assured" SLA for end-to-end Service Uptime and Call Quality over the public Internet.
- "Virtual Office Analytics" to provide real-time and historical visibility into corporate-wide communications.
- "Elite Touch" onboarding for a transparent, predictable, and successful transition to the 8x8 cloud.
- MPLS network connectivity options.
Virtual Office Enterprise Suite is available now at a starting price of $35 per extension. For additional information, visit
https://www.8x8.com/voip-business-phone-systems/by-business-size/enterprise.
