A conversation with Clark Peterson, CCA, and Elka Popova, Frost & Sullivan as they summarize the customer trends for 2023.
Discover the Trends Impacting Cloud Communications
- Learn what Microsoft’s investment in ChatGPT means for the industry.
- Gain insight into the impact of Ericsson’s acquisition of Vonage.
- Discover where UCaaS, CCaaS, and CPaaS are heading in 2024.
- Hear about changes in go-to-market and distribution that hint at a new direction for the future.
Clark Peterson
CCA
Chairman
Clark has been successful in building national and global businesses in the software, wireline, wireless, Voice, Data, and Cloud industries and part of successful IPO's with three worldwide businesses.
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Elka Popova
Frost & Sullivan
Vice President and Senior Fellow
Experienced communication technology analyst with an in-depth understanding of market trends and competitive dynamics. Interested in projects involving product potential assessment, competitive benchmarking and business strategy analysis.