Reimagining Mobility in Business Communications: Is There a Single Right Approach?

Mobile communications have become an integral part of our personal and business lives. However, mobile capabilities are not always integrated with business telephony and UC systems, preventing organizations from maximizing mobility benefits. To capitalize on the opportunity to provide compelling integrated mobile UC solutions to businesses, technology vendors and service providers must acknowledge the key adoption drivers and restraints. It is also critical to align different mobile UC approaches with the right use cases – by geography, industry, and job function. This session will address the following key issues:

 

• Mobility trends in business communications

• Challenges to mobile UC adoption

• Advantages and disadvantages of different mobility approaches

• Identifying use cases: the low-hanging fruit versus the long-term potential

• Success factors for CSPs in mobile UC