Cloud Communications Providers: Find the Top Companies

Find top cloud communications providers worldwide. Browse cloud communication companies by location, size, and technology to get the best solutions.

CallTower Inc.
CallTower offers cloud-based voice, video, contact center solutions, with APIs for integrating communications into business workflows.
RingSquared
RingSquared transforms communications through advanced, cloud-based voice and data solutions tailored to best fit your organization's unique needs.
Sinch
Sinch powers meaningful conversations at scale across voice, messaging, and email for the world’s biggest service providers and enterprises.
ASC Americas
ASC Technologies pioneers cutting-edge solutions in recording and analytics, enhancing communication compliance and customer experience across diverse industries.
Ooma
Ooma provides smart, reliable communication solutions, including VoIP and enterprise systems, to keep homes and businesses seamlessly connected.
Crosswind Cloud Solutions
Crosswind Voice & Data provides VoIP phone systems and services tailored for SMBs and remote/hybrid workers in Canada.
Vinix, LLC
Vinix builds and delivers cloud communications solutions tailored for service providers.
VoIP.ms
VoIP.ms is the Most Featured-Rich VoIP Provider.
NuWave Communications, Inc.
NuWave Communications offers cloud phone systems, SIP trunking, mobile apps with a web-based management portal.
Axxess Networks
Axxess Networks provides a full featured and flexible hosted voice solution built on an enterprise class cloud based unified communications (UCaaS) platform that allows clients control over their communications.
Momentum
Momentum delivers cloud VoIP phone service, SD-WAN, cloud fax and other voice/data services to medium/large businesses.
Red Oxygen
Red Oxygen is a business SMS delivery, billing and compliance service provider. We offer API and software solutions that work where you work.
SoTel Systems
SoTel provides white label cloud communications tailored for MSPs to easily brand and resell.
UniVoIP Inc.
UniVoIP provides cloud-based VoIP phone service, SIP trunking solutions tailored for call centers and multi-location businesses.
iotum
iotum builds cloud-based contact center, call recording, conversational AI and other voice/messaging solutions for businesses.
Prudent Technologies Private Limited
Prudent Technologies builds call center and business communication platforms, including predictive dialers, IVR, PBX systems.
Intermedia Cloud Communications
Intermedia offers cloud business phone service, file sharing/backup, security, and application integration for SMBs.
Phone.com
Phone.com helps businesses connect any number or device using its cloud-based virtual phone system and bring your own carrier.
Clerk Chat
Clerk Chat redefines collaboration, enabling SMS/MMS on your phone number with AI-driven integrations in Teams, Webex, Salesforce, and more.
Simwood
Simwood drives communication infrastructure with robust telephony services, specializing in high-quality voice, messaging, and SIP trunking solutions.
TelNet Worldwide, Inc.
TelNet Worldwide delivers fully managed unified communications, contact center, and IT solutions.
SimpleVoIP
SimpleVoIP is an American UCaaS provider offering custom communication solutions for multi-location enterprises and small—to medium-sized businesses. They specialize in rapid setup, agile deployment, white-glove services, and excellent customer support.
Enreach Holding B.V.
Enreach is a pan-European provider of unified communications, contact center and cloud PBX solutions.
IPFone
IPFone provides hosted VoIP PBX phone systems, virtual PBX services and SIP trunking aimed at SMBs and multi-site businesses.
SpectrumVoIP
SpectrumVoIP offers cloud-based VoIP phone systems and communication solutions, delivering reliable, feature-rich services tailored to businesses of all sizes.
Threshold Communications
Threshold dedicates itself to being your one-stop-shop for all things telecom.  Single MSA for Voice, Cloud, Colo, Cyber, connectivity, project management & more.
TPx Communications
TPx Communications provides managed services for business connectivity, cloud solutions, collaboration, contact center, security.
NUSO, LLC
NuSo builds a cloud communications platform tailored for service providers to easily launch voice, video and other real-time services.

Frequently Asked Questions

Find the answers to all your questions about cloud communications providers here.

Cloud communications providers are companies that offer internet-based communication solutions, enabling businesses to manage voice, messaging, video, and collaboration services through the cloud rather than traditional on-premise systems. These providers deliver scalable, cost-effective, and flexible communication tools that enhance remote work, customer interactions, and overall business efficiency.

By leveraging cloud communications solutions, businesses can:

  • Reduce infrastructure costs by eliminating the need for physical PBX systems.
  • Scale communication services effortlessly as their business grows.
  • Improve flexibility by enabling employees to work from anywhere.
  • Enhance security with end-to-end encryption and compliance features.

Some well-known cloud communications providers offer services like UCaaS (Unified Communications as a Service), CCaaS (Contact Center as a Service), and CPaaS (Communications Platform as a Service) to meet various business communication needs.

Traditional phone systems rely on on-premise PBX (Private Branch Exchange) hardware to route calls internally and externally, whereas cloud communications solutions operate entirely over the internet. This fundamental difference offers several advantages:

  • Scalability: Cloud-based solutions allow businesses to add or remove users easily without investing in additional hardware.
  • Cost Efficiency: Cloud-based solutions eliminate upfront capital expenses associated with on-premise PBX systems.
  • Remote Accessibility: Employees can communicate seamlessly from any location using VoIP (Voice over Internet Protocol), softphones, or mobile apps.
  • Advanced Features: Cloud communications platforms integrate AI-driven analytics, call routing, and omnichannel customer engagement tools that traditional systems lack.

Modern cloud communications companies provide flexible, future-proof solutions that adapt to evolving business needs while ensuring reliability and security.

Leading cloud communications companies go beyond traditional voice services by offering a full suite of communication and collaboration tools, including:

  • UCaaS (Unified Communications as a Service): Combines voice, video conferencing, messaging, and team collaboration in a single platform.
  • CCaaS (Contact Center as a Service): Provides businesses with cloud-based customer support tools, including intelligent call routing, chatbots, and real-time analytics.
  • CPaaS (Communications Platform as a Service): Enables businesses to embed communication APIs (such as SMS, voice, and video) into their applications and workflows.
  • VoIP (Voice over Internet Protocol): Replaces traditional phone lines with internet-based calling, reducing costs and increasing flexibility.
  • AI-Powered Contact Centers: Automates customer interactions, provides real-time sentiment analysis, and enhances customer engagement.

These cloud solutions help businesses streamline operations, improve customer experiences, and support hybrid or fully remote work environments.

A cloud communications platform is a centralized system that integrates multiple communication channels, including voice, video, chat, and email, into a single, cloud-based infrastructure. Businesses use cloud communications platforms to unify internal collaboration and customer interactions across various devices and locations.

Key benefits of using a cloud communications platform include:

  • Seamless integration with existing business tools like CRM, ERP, and productivity software.
  • Omnichannel communication capabilities, ensuring customers receive support via their preferred channels.
  • AI-powered automation, reducing operational costs and enhancing response times.
  • Real-time analytics, helping businesses track performance and optimize customer interactions.

Whether a business needs UCaaS for internal communication, CCaaS for customer service, or CPaaS for application-based messaging, a cloud communications platform offers the flexibility and scalability required to stay competitive.

UCaaS (Unified Communications as a Service), CCaaS (Contact Center as a Service), and CPaaS (Communications Platform as a Service) are three key components of modern cloud communications, but they serve distinct purposes:

  • UCaaS is designed for internal communication and collaboration within businesses. It integrates VoIP, video conferencing, messaging, and file sharing to streamline workflows and improve productivity.
  • CCaaS is focused on customer engagement and support. It provides cloud-based contact center tools, including automated call routing, chatbots, and customer analytics, enabling businesses to deliver exceptional service experiences.
  • CPaaS is a developer-friendly solution that allows businesses to embed real-time communication features (such as SMS, voice, and video) into their existing applications via APIs, enhancing customer interactions without requiring standalone software.

Each cloud communications solution addresses different business needs, and many organizations leverage all three to optimize both internal operations and customer engagement.

A cloud-based contact center, powered by CCaaS solutions, enhances customer service by providing businesses with flexible, scalable, and AI-driven support tools. Unlike traditional on-premise call centers, cloud contact centers:

  • Enable omnichannel communication, allowing customers to reach businesses via phone, email, live chat, SMS, and social media.
  • Utilize AI-powered chatbots and self-service options, reducing wait times and improving efficiency.
  • Offer intelligent call routing, ensuring customers are connected with the most qualified agents based on their needs.
  • Provide real-time customer insights, helping businesses track satisfaction metrics and optimize support processes.
  • Support remote and hybrid workforces, allowing contact center agents to work from anywhere while maintaining high service levels.

By adopting enterprise-grade CCaaS solutions, businesses can reduce costs, enhance customer satisfaction, and gain a competitive edge.

PBX (Private Branch Exchange) is a traditional phone system used by businesses to manage internal and external calls. With the rise of cloud communications solutions, many companies are transitioning from legacy on-premise PBX systems to cloud PBX solutions that operate via VoIP.

Benefits of a cloud-based PBX include:

  • Lower costs by eliminating the need for expensive hardware and maintenance.
  • Remote accessibility, allowing employees to make and receive business calls from anywhere.
  • Advanced call management features, including auto-attendants, call forwarding, and voicemail-to-email transcription.
  • Integration with cloud communications platforms, unifying voice, messaging, and video conferencing.

Cloud PBX is an essential component of UCaaS and is widely used by businesses looking to modernize their communication infrastructure.

VoIP (Voice over Internet Protocol) is a core technology that powers cloud communications solutions, replacing traditional phone lines with internet-based calling. VoIP is essential for businesses because it:

  • Reduces costs compared to traditional phone services.
  • Offers high-definition voice quality with minimal latency.
  • Integrates seamlessly with UCaaS, CCaaS, and CPaaS platforms.
  • Enables remote work, allowing employees to use VoIP-enabled desk phones, softphones, or mobile apps.
  • Provides advanced features, including call forwarding, voicemail-to-email, and call analytics.

Most cloud communications providers offer VoIP as a fundamental part of their services, making it a must-have for modern business communication.