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Exclusive Industry Research
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How sales processes are changing and why more providers are moving up market
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Trends in product portfolio evolution, including AI integration and mobility solutions
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Anticipated growth areas and industry predictions for the next 12 months
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Perspectives on the impact of STIR/SHAKEN and emerging competitive threats

Our comprehensive report offers a holistic view of the cloud communications market, drawing from an annual survey conducted by the CCA and Cavell Group.

This in-depth research includes:

  • Survey responses from executives at 150 cloud communications service providers and affiliates
  • Global perspective with survey participants from 14 countries worldwide
  • A look back at 2023 industry developments and forward-looking forecast for 2024
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