The State of the Cloud Communications Market in 2024
Download this exclusive research report featuring original data from our annual service providers survey for a look into where the cloud communications market is headed in 2024 and beyond.
Download the Report
Exclusive Industry Research
A Sneak Peek
Gain a competitive edge with never-before-seen insights into the evolving cloud communications landscape. Download the report to uncover:
How sales processes are changing and why more providers are moving up market
Trends in product portfolio evolution, including AI integration and mobility solutions
Anticipated growth areas and industry predictions for the next 12 months
Perspectives on the impact of STIR/SHAKEN and emerging competitive threats
Unlocking the Future of Cloud Communications
Our comprehensive report offers a holistic view of the cloud communications market, drawing from an annual survey conducted by the CCA and Cavell Group.
This in-depth research includes:
- Survey responses from executives at 150 cloud communications service providers and affiliates
- Global perspective with survey participants from 14 countries worldwide
- A look back at 2023 industry developments and forward-looking forecast for 2024
The CCA is a great collaborative organization, comprised of leading industry experts across the whole “cloud voice” sector (especially for UCaaS and CCaaS) and is a forum for industry trends, updates, and the future direction of the cloud communications market. It is also supported, and enriched, by strategic members from a wide variety of hardware and software solutions.
Graham Williams
CCA Board Member
The CCA provides me with valuable insights on industry trends, M&A activities, and important technology roadmap updates that help propel my company forward in this dynamic industry. It’s invaluable to have access to smart, like-minded global cloud-industry leaders.
Armen Martirosyan
CCA Board Member & Co-Founder and CEO, BluIP
The speakers and best-practice sessions at our meetings provide a lot of value to my company and me.
Jim Kaiser
CCA Board Member & CEO, J-Curve Technologies
CCA is valuable to me because of the substantive thinking that comes out of the organization, the lobbying activities in Brussels and Washington, D.C., and the presentations at our SpeakUp meetings - which are interesting, informative, and fun.
Rick Sulman
CEO, Speakup BV