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The Latest in Cloud Communications

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NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
Mitel Targets Mid to Large Businesses With MiCloud Enterprise Cloud Communications Service
With the Best Path to Cloud Communications, Mitel Gives Partners Robust, ...
Service Providers can Significantly Increase Cloud Sales with Process Improvements and Best Practices
Cloud has become big business for Service Providers. A new white paper by ...
Westcon Group acquires Verecloud
Deal Brings Powerful Channel-Optimized Cloud and Services Distribution ...
CPACKET'S NOVEL TECHNOLOGY DELIVERS UNIFIED PERFORMANCE MONITORING FOR TODAY'S CLOUDY VIRTUAL NETWORK ENVIRONMENTS
MOUNTAIN VIEW, CA – August 21, 2014 – cPacket Networks today announced cClear ...
BroadSoft CEO Michael Tessler to Introduce BroadCloud to German Market on 3 September 2014
Interactive Event Is Designed to Demonstrate How Service Providers Can ...
New interactive resource from NewVoiceMedia offers a compelling insight into customer communication around the world
Leading cloud contact centre vendor NewVoiceMedia has created an interactive ...
Integra Recognized as Mitel’s Top Cloud Partner in North America for 2013
Enterprise Customers, Rich Product Offerings Drive Massive Sales Growth for ...
The Importance of Brand Cohesiveness Across Social Media
by Ben Laube, President and Founder of POLR Marketing (www.polrmarketing.com) ...
Video Guidance Realizes Double-Digit Growth In 2013
Increased demand for VG Connect’s cloud services is key to company’s ...
The Cloud Communications Alliance holding first meeting of 2014 in Miami Beach, one day before IT Expo
We have not reserved any sleeping rooms, because many of you are planning on ...
Tech & Talk: West Coast ICT Roadshow 2014
Los Angeles January 14 2014 Register Las Vegas January 16 2014 Register Seattle ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

Delete, Delete, Delete: FCC Announces Deregulatory Initiative
On March 12, the Federal Communications Commission (FCC) launched a new ...
The FCC Requires Blocking Notification Using SIP Code 603+ and Use of a Reasonable Do Not Originate List.
The FCC has finally resolved the issue of how terminating providers must notify ...
In its response, Telnyx pushes for FCC to rescind unfair proposed enforcement order
WASHINGTON, D.C. - In its response DOWNLOAD OFFICIAL PDF, VoIP provider Telnyx ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

What Is CPaaS (Communications Platform as a Service)?
Businesses need reliable ways to connect with their customers and streamline ...
Enterprise Contact Center Software: Top Features for Success
The stakes are high for businesses managing customer communications. With the ...
What Is Contact Center as a Service?
Customer experiences directly impact business success, and contact centers ...