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The Latest in Cloud Communications

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Inside The Cloud Catalyst: Ingredients For Success In The Cloud
Three ingredients for success in the cloud
BroadSoft Announces Participation at Three Investor Conferences in Q2 2015
GAITHERSBURG, MD, April 21, 2015 – BroadSoft, Inc. (NASDAQ: BSFT), today ...
The Cloud
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NewVoiceMedia opens European development centre in Poland
New dev hub will support vendor’s continued innovation and rapid global growth ...
NewVoiceMedia’s cloud customer contact technology to pay dividends for global start-up WorldRemit
NewVoiceMedia, a leading provider of cloud contact centre technology, today ...
The Cloud (February 2015)
The Cloud (February 2015)
BroadSoft Receives 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America
Company recognized for market leadership and technology innovation delivering ...
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
NewVoiceMedia to showcase omni-channel contact centre communications solutions in the cloud at Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

The FCC Requires Blocking Notification Using SIP Code 603+ and Use of a Reasonable Do Not Originate List.
The FCC has finally resolved the issue of how terminating providers must notify ...
In its response, Telnyx pushes for FCC to rescind unfair proposed enforcement order
WASHINGTON, D.C. - In its response DOWNLOAD OFFICIAL PDF, VoIP provider Telnyx ...
New Robocall Mitigation Database Filing Requirements
The FCC has adopted an order making certain substantive changes to the Robocall ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

What Is CPaaS (Communications Platform as a Service)?
Businesses need reliable ways to connect with their customers and streamline ...
Enterprise Contact Center Software: Top Features for Success
The stakes are high for businesses managing customer communications. With the ...
What Is Contact Center as a Service?
Customer experiences directly impact business success, and contact centers ...