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The Latest in Cloud Communications

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The Top 12 Reasons to Invest in the Cloud Today
by Pat Patterson, Avaya Client Services
Inside The Cloud Catalyst: Ingredients For Success In The Cloud
Three ingredients for success in the cloud
BroadSoft Announces Participation at Three Investor Conferences in Q2 2015
GAITHERSBURG, MD, April 21, 2015 – BroadSoft, Inc. (NASDAQ: BSFT), today ...
The Cloud
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NewVoiceMedia opens European development centre in Poland
New dev hub will support vendor’s continued innovation and rapid global growth ...
NewVoiceMedia’s cloud customer contact technology to pay dividends for global start-up WorldRemit
NewVoiceMedia, a leading provider of cloud contact centre technology, today ...
The Cloud (February 2015)
The Cloud (February 2015)
BroadSoft Receives 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America
Company recognized for market leadership and technology innovation delivering ...
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

Delete, Delete, Delete
On April 10, 2025, the Cloud Communications Alliance (CCA) filed comments in ...
Delete, Delete, Delete: FCC Announces Deregulatory Initiative
On March 12, the Federal Communications Commission (FCC) launched a new ...
The FCC Requires Blocking Notification Using SIP Code 603+ and Use of a Reasonable Do Not Originate List.
The FCC has finally resolved the issue of how terminating providers must notify ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

The Business Leader’s Guide to Contact Center Automation
Modern businesses are under pressure to deliver exceptional customer ...
What Can Call Center Analytics Do for Your Business?
Each customer phone call, chat, or email contains information that can help ...
What Is CPaaS? A Guide To Communications Platform as a Service
Businesses need reliable ways to connect with their customers and streamline ...