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13 Nov, 2014
Introducing a real cloud based Unified Communication solution that ties Email, CRM, and Communications together in the Cloud
Irvine, CA – November 12, 2014 – Cirrus Insight, the #1 app for integrating Salesforce with Gmail, announces its integration with gUnify to create the first true Unified Communication solution.
Everyone keeps talking about Unified Communications (UC) but no one has really done it. For those who have come close they are primarily costly Fortune 100 companies and they have done it at an enormous cost. Now with the integration of Cirrus Insight and gUnify businesses can easily and affordably implement a UC solution.
“Business people primarily communicate via two means: Email and Phone. However, these two communication channels have remained siloed from one another, making it difficult to track and report on communications across channels. By joining forces, Cirrus Insight and gUnify have solved this challenge”, says Crisantos Hajibrahim, CEO of gUnify.
SimpleSignal, a telecommunications company based in Denver, has actually achieved a real UC solution in the cloud by bringing together Cirrus insight and gUnify for their Salesforce, Google Apps and Hosted VOIP System integration. Cirrus Insight ties Google Apps and Salesforce together in the inbox, while gUnify ties Salesforce, Cirrus Insight and Communications together inside Google Chrome.
This is how SimpleSignal runs their day to day operations within their organization in the cloud, using best-of-breed cloud applications like Salesforce and Google Apps:
“At SimpleSignal, we use our hosted voice service in conjunction with Salesforce CRM, Google Apps, and Cirrus Insight to bridge Gmail to Salesforce. In addition, we use gUnify to bridge voice to Salesforce. The overall solution allows the team to be device agnostic and still track activity history based on their accounts. The team can efficiently connect call flow and workflow, creating a true unified communications experience. Leveraging this technology allows them to pick up where they left off and provides in-depth reporting for all team members,” says Michael Sterl, Executive Vice President of SimpleSignal.
About Cirrus Insight
Cirrus Insight is the number one app for integrating Salesforce with Google Apps, Microsoft Office 365, iPhone, and iPad. Cirrus Insight puts the power of your Salesforce CRM right inside your inbox to immediately see everything about your leads, contacts and opportunities. It is a Salesforce ISV Partner, Google Premier Partner, and member of the Microsoft Partner Network. For more information, please visit http://www.cirrusinsight.com
About gUnify
gUnify Integrates BroadSoft Hosted VOIP and Mobile Convergence with Salesforce via Google Chrome. The gUnify UC connector for Salesforce automatically logs and captures all calls from Mobile and Desk Phones to Salesforce without any user interaction. For more information please visit http://www.gunify.com
About SimpleSignal
SimpleSignal is an enterprise hosted PBX service provider with locations in both Denver, CO and Dana Point, CA. They deliver voice, video, and mobile communications to thousands of satisfied business users globally. For more information please visit http://www.simplesignal.com
