NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
22 September 2014
8 September 2014
Mitel Targets Mid to Large Businesses With MiCloud Enterprise Cloud Communications Service
With the Best Path to Cloud Communications, Mitel Gives Partners Robust, ...
5 September 2014
Service Providers can Significantly Increase Cloud Sales with Process Improvements and Best Practices
Cloud has become big business for Service Providers. A new white paper by ...
4 September 2014
Westcon Group acquires Verecloud
Deal Brings Powerful Channel-Optimized Cloud and Services Distribution ...
21 August 2014
CPACKET'S NOVEL TECHNOLOGY DELIVERS UNIFIED PERFORMANCE MONITORING FOR TODAY'S CLOUDY VIRTUAL NETWORK ENVIRONMENTS
MOUNTAIN VIEW, CA – August 21, 2014 – cPacket Networks today announced cClear ...
21 August 2014
BroadSoft CEO Michael Tessler to Introduce BroadCloud to German Market on 3 September 2014
Interactive Event Is Designed to Demonstrate How Service Providers Can ...
25 July 2014
New interactive resource from NewVoiceMedia offers a compelling insight into customer communication around the world
Leading cloud contact centre vendor NewVoiceMedia has created an interactive ...
1 July 2014
Integra Recognized as Mitel’s Top Cloud Partner in North America for 2013
Enterprise Customers, Rich Product Offerings Drive Massive Sales Growth for ...
3 October 2012
Making the Switch: Using the Cloud for Delivery of Rich, Multimedia Communications
by Elizabeth Shea, Guest Writer, on behalf of the Cloud Communications Alliance
3 October 2012
ITXPO – “Building a Strong Basis for Unified Communications in the Cloud”
by Elizabeth Shea on behalf of the Cloud Communications Alliance
7 February 2025
New Robocall Mitigation Database Filing Requirements
The FCC has adopted an order making certain substantive changes to the Robocall ...
27 January 2025
Cloud Communications Alliance urges the FCC to stand up for its rights
Today, the Cloud Communications Alliance (CCA), in partnership with the Cloud ...
3 December 2024
The FCC Allows Third Party STIR/SHAKEN Authentication With Conditions
If you are not signing your IP-calls with your own STIR/SHAKEN certificate, you ...
10 February 2025
What Is Contact Center as a Service?
Customer experiences directly impact business success, and contact centers ...
4 February 2025
9 Must-Have UCaaS Features for Modern Businesses
When it comes to UCaaS, the question isn't whether to adopt – it's how to ...
30 January 2025
What Is Unified Communications as a Service?
Whether you're managing hybrid teams or serving customers across the globe, ...