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The Latest in Cloud Communications

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Voiceworks hosts Meetup PolderPHP
Tuesday, October 6th, Voiceworks hosts the second edition of the PolderPHP. ...
CCA Meeting Celebrates the Ever-Expanding and Transformative Cloud
by Peter Collins (www.pcmediarelations.com) The Cloud is continuing to ...
The Top 12 Reasons to Invest in the Cloud Today
by Pat Patterson, Avaya Client Services
Inside The Cloud Catalyst: Ingredients For Success In The Cloud
Three ingredients for success in the cloud
BroadSoft Announces Participation at Three Investor Conferences in Q2 2015
GAITHERSBURG, MD, April 21, 2015 – BroadSoft, Inc. (NASDAQ: BSFT), today ...
NewVoiceMedia opens European development centre in Poland
New dev hub will support vendor’s continued innovation and rapid global growth ...
NewVoiceMedia’s cloud customer contact technology to pay dividends for global start-up WorldRemit
NewVoiceMedia, a leading provider of cloud contact centre technology, today ...
BroadSoft Receives 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America
Company recognized for market leadership and technology innovation delivering ...
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
NewVoiceMedia to showcase omni-channel contact centre communications solutions in the cloud at Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

New Robocall Mitigation Database Filing Requirements
The FCC has adopted an order making certain substantive changes to the Robocall ...
Cloud Communications Alliance urges the FCC to stand up for its rights
Today, the Cloud Communications Alliance (CCA), in partnership with the Cloud ...
The FCC Allows Third Party STIR/SHAKEN Authentication With Conditions
If you are not signing your IP-calls with your own STIR/SHAKEN certificate, you ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

What Is Contact Center as a Service?
Customer experiences directly impact business success, and contact centers ...
9 Must-Have UCaaS Features for Modern Businesses
When it comes to UCaaS, the question isn't whether to adopt – it's how to ...
What Is Unified Communications as a Service?
Whether you're managing hybrid teams or serving customers across the globe, ...