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The Latest in Cloud Communications

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Voiceworks hosts Meetup PolderPHP
Tuesday, October 6th, Voiceworks hosts the second edition of the PolderPHP. ...
CCA Meeting Celebrates the Ever-Expanding and Transformative Cloud
by Peter Collins (www.pcmediarelations.com) The Cloud is continuing to ...
The Top 12 Reasons to Invest in the Cloud Today
by Pat Patterson, Avaya Client Services
Inside The Cloud Catalyst: Ingredients For Success In The Cloud
Three ingredients for success in the cloud
BroadSoft Announces Participation at Three Investor Conferences in Q2 2015
GAITHERSBURG, MD, April 21, 2015 – BroadSoft, Inc. (NASDAQ: BSFT), today ...
NewVoiceMedia opens European development centre in Poland
New dev hub will support vendor’s continued innovation and rapid global growth ...
NewVoiceMedia’s cloud customer contact technology to pay dividends for global start-up WorldRemit
NewVoiceMedia, a leading provider of cloud contact centre technology, today ...
BroadSoft Receives 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America
Company recognized for market leadership and technology innovation delivering ...
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
NewVoiceMedia to showcase omni-channel contact centre communications solutions in the cloud at Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

Delete, Delete, Delete: FCC Announces Deregulatory Initiative
On March 12, the Federal Communications Commission (FCC) launched a new ...
The FCC Requires Blocking Notification Using SIP Code 603+ and Use of a Reasonable Do Not Originate List.
The FCC has finally resolved the issue of how terminating providers must notify ...
In its response, Telnyx pushes for FCC to rescind unfair proposed enforcement order
WASHINGTON, D.C. - In its response DOWNLOAD OFFICIAL PDF, VoIP provider Telnyx ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

What Can Call Center Analytics Do for Your Business?
Each customer phone call, chat, or email contains information that can help ...
What Is CPaaS? A Guide To Communications Platform as a Service
Businesses need reliable ways to connect with their customers and streamline ...
Enterprise Contact Center Software: Top Features for Success
The stakes are high for businesses managing customer communications. With the ...